Bartender - Bar Relief

Specific Job Functions:

• Acknowledge every guest with a prompt and friendly greeting
• Greet and converse with guests to suggest or receive cocktail order
• Prepare, garnish and serve cocktails to customers following hotel guidelines
• Clean and organize bar to beverage department standards
• Prepare order to replenish stock at bar to pre-determined par levels
• Provide exceptional service to customers while maintaining high standards of service
• Follow departmental cash handling policies and procedures
• Prepare cocktails for food server, cocktail server, Gilley Girl & Guests
• Maintain bar cleanliness to beverage and health department standards, ensuring correct health and sanitation practices are followed
• Work station must be maintained and left stocked and cleaned for next shift
• Ensure the correct glassware/stemware is used according to Beverage Department and Gilley’s standards
• Take food order & service guest dining at the bar
• Greet each guest with a smile
• Polish glassware
• Wine and champagne service
• Handle cash, credit cards and room charges in accordance with departmental policies
• Assist new employees with training and answering questions
• Check IDs if the guest appears to be under 30
• React to the needs of management for special host requests
• Be ethical and professional at all times
• Communicate with Management to keep them informed of all special requests from a guest and any problems or concerns
• Answer telephone using proper telephone etiquette standards
• Perform all duties as deemed necessary for the success of the department

Qualifications:

• Minimum one year bartending experience in a high volume hotel / restaurant experience required
• Union Crafts (Pour) Card required
• Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
• Pleasing personality and ability to communicate with customers
• Communicate effectively in English both verbally and written forms
• Knowledge of ABC laws
• Professional appearance and demeanor a must
• The ability to perform tasks that requires standing and/or moving at a fast pace for periods of up to eight hours or longer
• Knowledge of wine and champagne service
• High School Diploma is required