Position Summary
Provide timely, accurate, and friendly service while preparing the highest quality beverages for our guests. Each bartender’s primary objective is to show our guests such a marvelous time that they will want to return.
Essential Functions
- Promote, work, and act in a manner consistent with the mission of Bloom Boutique Bar & Eatery
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
- Accept guest payment, process credit card charges, and make change if necessary.
- Check the identification of guests to verify age requirements for the purchase of alcohol.
- Clean and sterilize glasses, utensils, and bar equipment.
- Balance cash receipts.
- Record drink orders accurately and immediately after having received them into the register system.
- Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Present drink menus, make recommendations, and answer questions regarding beverages.
- Take beverage orders from serving staff or directly from guests seated at the bar.
- Clean bars, work areas, and tables.
- Reset tables in the bar area.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Serve snacks or food items to guests seated at the bar.
- Slice and pit fruit, and prepare other garnishes for drinks.
- Ask guests who become loud and obnoxious to leave, or physically remove them.
- Arrange and maintain bottles and glasses attractively and functionally to support efficient drink preparation, promotion of beverages, and attractive displays.
- Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storage areas.
- Recognize and learn the names of regular guests
- Assist with the restocking and replenishment of bar inventory and supplies.
- Report all equipment problems and bar maintenance issues to the restaurant manager.
- Attend all scheduled employee meetings and offer suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill in for fellow employees where needed to ensure guest service standards and efficient operations.
- Provide guests with information about local areas, including giving directions.
Tools & Technology
- Bar code reader equipment
- Credit card processing machines
- Cash registers
- Carbonated beverage dispenser (draught foam control devices, electronic beer line maintenance equipment, refrigerated liquid recirculation equipment, soda dispensers)
- Cocktail shakers or accessories (3-piece and 4-piece cocktail shakers, pour spouts, spirit measures)
- Commercial use:
- blenders, graters
- cutlery
- dishwashers
- juicers
- mixers
- strainers (4-prong strainers, cocktail strainers, Hawthorn strainers, julep strainers)
- Domestic mist or trigger sprayers (martini misters)
- Ice shaver machines or accessories (ice chippers, ice crushers, ice flakers)
- Non-carbonated beverage dispenser
- Notebook computers
- Point-of-sale receipt printers
- Point-of-sale terminals and workstations
- Slush and frozen drink machines
- Touch screen monitors
- Internet browser software
- Point-of-sale software (Toast)
Training and Experience
- Must be able to pass the Responsible Service of Alcohol Test with a score of 90% or better
- Must have or be able to obtain State state-applicable health and/or alcohol compliance card
- Proven restaurant serving or hostessing experience a plus
- High school diploma; previous food safety training considered a plus
- Must be of legal age according to State regulations to serve alcohol
Skills and Knowledge
- Basic reading and writing skills are required
- Basic mathematical skills to make change
- Hands-on experience in cashier duties
- Knowledge of workplace safety and food handling procedures
- Must be able to suggestively sell food and beverage items
- Basic computer skills
Competencies and Personal Characteristics
- Customer-oriented approach and strong communication skills
- Ability to work well with other teammates while maintaining a positive attitude
- Excellent people skills
- Problem-solving and decision-making skills
- Multi-task oriented
- Ability to work in a fast-paced environment
Environment and Physical Demands
- Must be able to walk and stand during the entire shift
- Continuously reach, bend, lift, carry, stoop, and wipe
- Must be able to safely lift and easily maneuver trays of food weighing up to 20 pounds
- Frequent washing of hands
- Hazards include, but are not limited to, cuts, slipping, tripping, fall,s and burns