Bakery, Beverages, Communication Skills, Cook Dishes, Customer Support/Service, Employee Retention, Espresso Making, FIFO, Food and Beverage Industry, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 50 Pounds, Multitasking, Promotional Products, Retail, Safety/Work Safety, Sanitation, Stock Rotation, Team Player, Time Management
LOCATION
Houston, TX
POSTED
18 days ago
Required Knowledge, Skills and Abilities
Ability to learn quickly
Ability to understand and carry out oral and written instructions and request clarification when needed
Strong interpersonal skills
Ability to work as part of a team
Ability to build and maintain relationships
Ability to lift up to 50 lbs.
Ability to walk, bend, and stand for extended periods.
Must be able to multitask
Retail, hospitality, and/or customer service experience preferred
Duties & Responsibilities
Provide quick, friendly and excellent customer service to ensure all guests have a memorable and pleasant dining
experience at Common Bond
Prepare and serve beverages according to customer request/needs
Engage with and understand our guests, including discovering and responding to guests needs through effective and
clear communication
Maintains sanitation and orderliness of all equipment, supplies and utensils
Prepare bar and lounge for morning, afternoon and evening service
Help clean customer area – including wiping bar counter, mopping, etc.
Provides quality beverages and food products to all guest by adhering to recipe and presentation standards
Requires the ability to learn and maintain knowledge of Common Bond’s products and procedures
Follows health, safety and sanitation guidelines for all Common Bond products
Describe promotions and new product to customers
Ensure customer service stations are well stocked
Running food and drinks to customers in a timely fashion
Notifying a direct supervisor if a customer has a complaint
Rolling silverware
Inform management of any foreseeable shortages before items run out
Maintain clean restrooms, check every half hour
Keep doors and windows clean and free of handprints
Rotating stock using the FIFO method
Maintain good attendance and punctuality
Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
Meet store operating policies and standards, including providing quality beverages and food products, cash handling
and store safety and security
Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as
temperature, quantity of ingredients or substituted ingredients
Available to perform many different tasks within the store during each shift
There may be additional duties, responsibilities and qualifications for this job
Common Bond is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and inclusive workplace that all qualified candidates. We believe that enables us to retain the top talent while serving our customers.
Reports to: General Manager
FLSA Status: Hourly/Non-Exempt
In every city, village, and town the “common bond” that everyone shares is the love of good food. It bridges together all ages, cultures, and beliefs. From this idea, Common Bond Bistro & Bakery was opened in May 2014 in the Montrose area of Houston, TX. We now have 11 locations across the city of Houston where the community gathers to dine and bond over good food, extraordinary pastries, and custom cakes.
Salary
$12.00 - $15.00 per hour
Benefits
Tips, Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Referral program, Paid training
Job Type
Full time, Part time
Schedule
8 hour shift, Weekend availability, Monday to Friday, Holidays, Day shift, Night shift