Bartending, Beverages, Casinos, Communication Skills, Computer Skills, Detail Oriented, Gaming, Interpersonal Skills, Leadership, Lift/Move 25 Pounds, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Windows XP, Microsoft Word, Multitasking, Organizational Skills, People Management, Performance Analysis, Performance Management, Point of Sale (POS) Systems, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Restaurant, Staff Training, Writing Skills
*Please note: A resume is required for this position
Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Directly supervise bartenders, wait staff and bar backs including:
- Communicate daily objectives to ensure expectations are understood and fulfilled
- Complete performance management and evaluations
- Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
- Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
- Resolve team member and/or guest incidents to maximize performance and satisfaction
- Schedule staff in accordance with business needs and closely scrutinize payroll
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
- High School Diploma/GED or equivalent experience
- 1 year supervisory experience with high volume, full service restaurant with beverage venues
Preferred Knowledge and Certification:
- Previous casino experience
- Previous experience with computerized point of sale system
- Previous bar experience
Required Skills:
- Accurate and detail-oriented
- Strong organizational skills
- Excellent written communication skills
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Strong leadership skills
Preferred Skills:
- Strong computer skills
- Microsoft Office (Word, Excel and Outlook) and Windows XP
Required Abilities:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to independently complete multiple tasks in a professional manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
- Must be able to walk and/or stand and sit for long periods throughout the day
- Must have a good sense of balance and be able to bend and kneel
- Must be able to push, pull and grasp objects
- Must have the ability to independently lift up to 25 pounds infrequently
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Extensive computer use
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact
P
Prairie Island Indian Community