*Please note: A resume is required for this position
Pay Rate: $22.50 an hour with an additional $2.00 an hour for swing and grave shift
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Directly supervise bartenders, wait staff and bar backs including:
- Communicate daily objectives to ensure expectations are understood and fulfilled
- Complete performance management and evaluations
- Monitor compliance with departmental policies: i.e. alcohol, Info genesis reports and procedures
- Assist in training of beverage staff, development and implementation of training manuals, policies, procedures and job descriptions
- Resolve team member and/or guest incidents to maximize performance and satisfaction
- Schedule staff in accordance with business needs and closely scrutinize payroll
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
- High School Diploma/GED or equivalent experience
- 1 year supervisory experience with high volume, full service restaurant with beverage venues
Preferred Knowledge and Certification:
- Previous casino experience
- Previous experience with computerized point of sale system
- Previous bar experience
Required Skills:
- Accurate and detail-oriented
- Strong organizational skills
- Excellent written communication skills
- Excellent verbal and interpersonal communication skills
- Excellent problem solving skills
- Strong leadership skills
Preferred Skills:
- Strong computer skills
- Microsoft Office (Word, Excel and Outlook) and Windows XP
Required Abilities:
- Ability to work fast and efficiently
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to independently complete multiple tasks in a professional manner
- Ability to serve both internal and external customers
- Ability to speak in a clear, concise and pleasant voice
PHYSICAL DEMANDS
- Must be able to walk and/or stand and sit for long periods throughout the day
- Must have a good sense of balance and be able to bend and kneel
- Must be able to push, pull and grasp objects
- Must have the ability to independently lift up to 25 pounds infrequently
- Must be able to perform repetitive hand and wrist motions
- Must have good eye hand coordination
WORKING ENVIRONMENT
- Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
- Must be willing to work a flexible schedule including all shifts, weekends and holidays
- Extensive computer use
- Occasionally must deal with angry or hostile individuals
- High volume direct public contact