Job Summary: We are seeking a dedicated and energetic Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee daily operations, manage front-of-house and ensure exceptional guest experiences. You will help drive sales, maintain health and safety standards, and maintain high operational efficiency. The ideal candidate thrives in a fast-paced environment and possesses strong leadership and communication skills.
Responsibilities:
- Assist the General Manager in overseeing all daily floor operations, opening, and closing procedures.
- Supervise, train, and support bartenders
- Deliver outstanding customer service by resolving guest feedback and ensuring high satisfaction.
- Help maintain inventory levels, order supplies, and control labor costs.
- Ensure compliance with all food safety, sanitation, and alcohol service regulations.
- Create weekly schedules and manage floor coverage during peak and off-peak hours.
- Process payments, handle cash drawers, and manage end-of-shift daily financial reporting.
- Motivate staff and enforce company standards, policies, and procedures consistently.
Qualifications:
- Proven experience as an Assistant Manager, Supervisor, or Lead Bartender in a bar or restaurant setting.
- Deep knowledge of food and beverage operations, including inventory control and POS systems.
- Strong leadership, conflict resolution, and communication skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Valid food handler and alcohol server certifications as required.
- Excellent multitasking abilities in a high-volume, high-stress environment.
- High school diploma or equivalent; additional culinary or hospitality training is a plus.