| Location | Ann Arbor, MI |
Join the Hunã Bar Team!
Hunã is looking for a bouncer/doorperson to join our team. Our mission is to set a new a new standard for the cocktail + bar experience in downtown Ann Arbor. We are looking for dedicated and enthusiastic individuals to join our team and help us deliver an extraordinary dining experience.
The key responsibility of the Bouncer/Doorperson involves crowd control: tracking incoming guests, updating our reservation system, verifying state-approved identification, holding guests accountable to our behavioral standards, and quoting wait times. The Bouncer/Doorperson is the Guest’s first impression of Hunã and is responsible for everyone coming in and out of the bar.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Welcome Guests to Bar Hunã
When possible, open the front door for Guests entering or leaving the bar
Provide accurate wait times and monitor waiting lists
Manage the queue of guests waiting,
Experts in utilizing Tock to maximize our business
Properly and consistently ID guests
Recognize repeat guests and creating a hospitable rapport
Discuss general key stats of Hunã and Echelon
Greet Guests upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to Guests who require extra attention (e.g., children, elderly)
Thank Guests as they leave and invite them to return
Assist wait staff as needed
Assist in opening and closing duties as assigned
Performs other duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1+ years of experience in Hospitality or Customer Service preferred, but not required
Strong interpersonal communication skills
Able to work well under pressure during times of high-volume service
Neat and organized on the floor during service
Shows consistent work habits and a great work ethic
Possess the ability to multitask and problem solve
Able to speak appropriately and communicate to Guests in a professional manner
Proactive and enthusiastic team player working well with others
Positive personality and a professional attitude
Working knowledge of the menu and all available offerings
Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office and email.
Physical Demands
The physical demands described here represent those that must be met by a Team Member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the Team Member is regularly required to stand; use hands to handle or feel; talk or hear, and taste or smell. The Team Member is frequently required to walk and reach with hands and arms. The employee must regularly lift and /or move up to 30 pounds.
Work Environment
The work environment characteristics described here represent those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The noise level in the work environment varies from quiet (Office) to loud (Kitchen/Dining Room).
HOW TO APPLY
If you are enthusiastic about joining a team committed to excellence and are ready to contribute to a premier bar experience, we would love to hear from you. Please fill out the online employment application linked in this job posting and our management team will reach out to start the hiring process.
We look forward to welcoming you to our team and working together to make our bar a standout destination in Ann Arbor.