Bar & Book Supervisor

Summary

The Bar and Book Lead is responsible for supervising restaurant operations in the Bar and Book. This is accomplished by providing positive leadership and a work environment conducive to team efforts in reaching the companys goals.

Essential Duties and Responsibilities

• Focuses efforts on staff management, increasing sales, customer relations and business planning for the Bar & Book.
• Responds to customer complaints and builds customer loyalty.
• Responsible for maintenance of the facility by continuously communicating with the Engineering department as repair and maintenance needs arise.
• Responsible for cleanliness of the facility by continuously communicating with the Janitorial service company.
• Follows through on all Lone Star Park policies and procedures.
• Monitors the physical condition of the building and equipment and notifies Building Maintenance of deficiencies in the facility.
• Ensures all departments comply with OSHA regulations including the Hazard Communication Program.
• Interacts with personnel and the general public in a professional, ethical manner.
• Maintains integrity and confidentiality of all company, customer, and employee-related information.
• Ensures job-related injuries/illnesses are reported timely in accordance with company policy and procedures.
• Contributes to a positive work environment by participating in company and/or employee events and activities.
• Works the hours necessary to ensure customer satisfaction, which may include odd hours and/or remaining on-call for problem solving purposes.
• Performs all other work related duties as assigned by the Bar and Book Restaurant Manager.

Knowledge, Skills and Abilities:

• Possess strong organization and leaderships skills with a focus on meeting customer needs.
• Ability to read, comprehend, and interpret policy and procedures, short correspondence, and memos.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, fractions and percentages. Ability to apply concepts of basic mathematical skills.
• Ability to motivate and supervise subordinate personnel.
• Excellent written and oral communication skills required, including problem-solving and conflict resolution.
• Ability to define problems, collect data, establish facts, analyze financial statements/documents and draw valid conclusions.
• Ability to interact positively with employees and the general public.
• Ability to plan ahead to ensure that resources are effectively and economically allocated.
• Ability to use good judgment, including grasping and assessing the facts of a situation and draw correct conclusions.
• Ability to prioritize time so that work is accomplished on a dependable basis; is reliable and committed to meeting schedules and deadlines.
• Ability to select and develop staff to meet accepted standards and departmental objectives.
• Ability to demonstrate initiative, including being proactive and resourceful, and working independently with minimal supervision
• Ability to think constructively and search for ways to improve processes.
• Ability to win confidence and gain respect through consistent demonstrations of personal courtesy, tact and timely responsiveness.
• Ability to recognize the need to coordinate effort; be reliable in following through on requests and commitments.
• Ability to foster an environment that nurtures collaboration, teamwork and mutual respect.
• Ability to prioritize, multi task and be flexible.
• Ability to work as part of a team; work with interruptions; and work with detailed information/data.
• Ability to work in a fast-paced environment.
• Ability to concentrate on product and customer needs.
• Proficient in Microsoft Word, Excel and Outlook e-mail software applications.

Training and Experience:

• 2+ years related management experience and/or training; or 5+ years of job related experience.

Licenses/Certifications/Other:

• Texas Food Handlers Certification
• TABC License