Bar Back

ABOUT TOPGOLF

Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place.

WHAT WE'RE SEEKING

Are you someone who thrives behind the scenes, keeps things stocked and clean before anyone has to ask, and loves being part of a high-energy bar team? Do you move fast, stay organized, and take pride in being the reason the bar never runs out of what it needs? Can you support a full bartending team during peak service without skipping a beat?

We're looking for a Bar Back who brings hustle, attention to detail, and genuine care for the guest experience to every shift. You'll keep the bar running at full speed by ensuring it's always stocked, clean, and ready - and you'll do it with a smile. If you love working in a fast bar environment and you take pride in the work that makes great service possible, this is your role.

THE ROLE

The Bar Back is the engine behind the bar. You'll support the bartending team by keeping the bar stocked, clean, and fully operational throughout every shift. This role requires speed, organization, and a genuine commitment to helping the team deliver best-in-class service - because when the bar runs well, every guest experience is better.

This role requires a flexible schedule including evenings, weekends, and holidays, with availability to work during peak periods, special events, and high-volume seasons.

WHAT YOU WILL DO

Stock and Maintain the Bar

• Keep all bar stations, refrigerators, cupboards, and storage areas stocked with glassware, utensils, garnishes, and supplies to designated par levels
• Monitor bar inventory throughout the shift and restock proactively before levels get low
• Move bar supplies from storage to the work area efficiently and safely, by hand or using hand trucks
• Maintain cleanliness and organization across all bar areas and common spaces throughout the shift

Support the Bar Team

• Assist bartenders in caring for guests in whatever way is needed - speed and flexibility are the job
• Observe all responsible alcohol service guidelines to protect guests and the community
• Greet guests you encounter in a friendly and approachable way, contributing to the overall guest experience
• Communicate clearly with bartenders and management to flag supply shortages, cleanliness issues, or anything that could slow the bar down

Keep the Bar Safe and Guest-Ready

• Clean and sanitize bar surfaces, tools, glassware, and equipment consistently throughout the shift
• Ensure the bar area always meets Topgolf's standards for cleanliness, safety, and presentation
• Report any equipment issues or safety concerns to management promptly
• Demonstrate Topgolf's Core Values in every interaction: Fun, One Team, Excellence, Courage, and Caring

WHY YOU'LL LOVE IT HERE

• You'll be part of one of the most high-energy bar environments in entertainment - no two shifts are the same
• You'll build real bar knowledge and operational skills with a team that will invest in your growth
• You'll see exactly how great hospitality is built - from the back of the bar to the guest in front of it
• You'll work in a place where great drinks, great energy, and a great team go hand in hand

CORE COMPETENCIES FOR SUCCESS

Being Resilient | You stay fast, focused, and reliable even when the bar is three-deep and everyone needs something at once.

• Remains calm and professional during peak service, high-volume events, and unexpected challenges
• Recovers quickly when things go sideways and helps the team do the same
• Manages the heat, literally and figuratively, without letting pressure affect the team's performance or morale
• Brings the same hustle and attention to detail at the end of a slammed shift as at the beginning.

Communicates Effectively | You stay in sync with the bartending team, speak up when supplies are low, and keep the bar operating as one unit.

• Listens to direction from bartenders and management and acts on it quickly and accurately
• Communicates proactively with the bar team about stock levels, cleanliness needs, and anything that could affect service
• Flags equipment issues, safety concerns, or guest situations to management promptly
• Contributes to a bar environment where every team member is set up to deliver great service

Customer Focus | You understand that your work behind the bar directly enables every great guest experience in front of it.

• Holds themselves accountable for keeping the bar stocked, clean, and ready at all times
• Anticipates what the bar will need before it runs out - and restocks before anyone has to ask
• Understands that the guest experience depends on a bar that runs perfectly and takes pride in making that happen
• Always looking for ways to support the team more effectively - and acts on it without being told

Drives Results | You keep the bar fully operational every shift because the team and the guests are counting on you.

• Holds themselves to high standards for stock levels, cleanliness, and bar readiness on every shift
• Moves with urgency and ownership to keep the bar stocked and the team supported throughout service
• Notices when something is getting low or falling short of standard - and fixes it without being asked
• Takes pride in a kitchen that runs well, looks clean, and puts out great food consistently

QUALIFICATIONS

• Experience in a bar, restaurant, or hospitality environment preferred
• Ability to obtain required alcohol service licenses and certifications for your location
• High school diploma or equivalent
• Must be 18 years of age or older as required by state or local law

PHYSICAL REQUIREMENTS

Let's be real - this isn't your typical desk job! Here's what you'll need to do to thrive in this role:

• Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and moving quickly between the bar, storage areas, and service stations; this role requires sustained physical stamina and pace throughout the duration of each shift
• Ability to lift, carry, and move items up to 50 pounds independently and up to 75 pounds with assistance, including kegs, cases of product, glassware, and bar supplies across multiple areas of the venue
• Ability to navigate stairs, ramps, and multi-level storage and service areas when transporting bar supplies and equipment
• Ability to work in varying temperature environments on a frequent basis, including bar service areas, walk-in coolers, and refrigerated storage
• Ability to perform repetitive hand and wrist motions including carrying, stacking, lifting, and restocking glassware, bottles, and bar supplies throughout the shift
• Ability to communicate clearly and effectively in a high-energy bar environment that may include moderate to high levels of background noise
• Ability to work in a fast-paced, high-volume bar environment while maintaining focus, organization, and stock levels under pressure

Sounds like a fit? We can't wait to meet you!

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.