Banquet Server Job Description
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
- Promptly addressing any customer service issues and referring to management if and when necessary
- Performing some cleaning duties, such as at the service station, around the kitchen and in the dining are
- Excellent customer service, including patience and a friendly demeanor
- Exceptional organization and time management
- Effective written and verbal communication skills
- Great active listening skills
- Ability and willingness to collaborate
- Knowledge of foodservice regulations and proper food handling procedures
- Capability to learn quickly and memorize menu details
- Comfortable working in a fast-paced environment
- Willing to work flexible work schedules that include nights and weekends
- Physically able to be on their feet for extended periods and lift up to 25 pounds unassistedMust pass drug-screen and background check