Banquet Server Job Description
• Greeting and seating customers
• Taking food and beverage orders and accurately entering them into the ordering system
• Making menu item recommendations
• Communicating any food allergy or special nutrition needs to kitchen staff
• Ensuring all orders are filled quickly and accurately and that food is high quality
• Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
• Promptly addressing any customer service issues and referring to management if and when necessary
• Performing some cleaning duties, such as at the service station, around the kitchen and in the dining are
• Excellent customer service, including patience and a friendly demeanor
• Exceptional organization and time management
• Effective written and verbal communication skills
• Great active listening skills
• Ability and willingness to collaborate
• Knowledge of foodservice regulations and proper food handling procedures
• Capability to learn quickly and memorize menu details
• Comfortable working in a fast-paced environment
• Willing to work flexible work schedules that include nights and weekends
• Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted
Must pass drug-screen and background check