Banquets Bartender (On Call)

Rivers Casino

  • Des Plaines, IL
  • 13 days ago

    Highlights

    Key Responsibilities: Deliver exceptional and memorable beverage service to all casino guests in a highly professional, efficient, and courteous manner. Operate in assigned areas to take orders, present beverages, handle payments, and provide correct change.

    Numbers & Facts

    LocationDes Plaines, IL

    Description

    WALK-IN WEDNESDAY

    Interview on the spot!

    Every Wednesday from 12pm-2pm

    2500 E. Devon Ave | Des Plaines, IL 60018

    Key Responsibilities:

    • Deliver exceptional and memorable beverage service to all casino guests in a highly professional, efficient, and courteous manner.

    • Demonstrate expertise in assessing situations, de-escalating guest concerns, and managing intoxicated patrons appropriately.

    • Maintain extensive knowledge of drink recipes, beverage offerings, menu items, specials, and pricing.

    • Prepare, mix, and serve beverages in accordance with established standard recipes and guest service expectations.

    • Accurately and promptly register orders and process transactions using the Point of Sale (POS) system.

    • Operate in assigned areas to take orders, present beverages, handle payments, and provide correct change.

    • Uphold high standards of cleanliness and organization across all beverage stations, service areas, and outlets, including rearranging seating to prepare spaces for guests.

    • Possess comprehensive knowledge of, and strictly adhere to, all departmental policies, rules, standard operating procedures, and side work duties.

    • Ensure clear, seamless communication and handovers between shifts.

    • Perform additional duties and special assignments as directed by management.

    Qualifications & Experience Requirements:

    • Minimum of two (2) years of bartending experience, ideally within a high-volume hospitality, banquet, or casino setting.

    • Proficiency with POS systems and basic mathematical calculations.

    • Strong interpersonal and verbal communication skills to effectively engage with guests and team members.

    • Collaborative, friendly, and guest-focused attitude with a professional and well-groomed appearance.

    • Must complete Responsible Alcohol Service Training and strictly enforce cut-off procedures.

    • Ability to successfully pass pre-employment screenings and obtain/maintain all required occupational licensing.

    • Flexibility to work varied schedules, including evening shifts, weekends, and holidays.

    • Ability to stand and walk for extended periods, as well as bend, stoop, and twist while serving.

    • Physical capability to lift up to 20 lbs and maintain manual dexterity to handle glassware, trays, garnishes, and cash.

    • Requires visual acuity, auditory perception, and manual dexterity to handle items and communicate effectively

    • Ability to communicate clearly and concisely in a high-volume, fast-paced environment

    • Demonstrated ability to work collaboratively while upholding a professional demeanor

    • Capability to stand, walk, stoop, and bend for extended periods

    • Ability to move efficiently and maintain urgency during peak operational hours

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