Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.
Hotel Overview:
Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont's luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.
This property is destined to become an illustrious destination in the Central Business District, nearby the city's renowned and historic French Quarter.
- Provide professional, attentive, and personalized food and beverage service during banquet events and catered functions
- Set up, maintain, and break down banquet event spaces according to event orders, banquet standards, and operational requirements
- Serve plated meals, buffets, passed hors d'oeuvres, beverages, and wine service in accordance with hotel service standards
- Maintain cleanliness and organization of banquet rooms, service stations, and dining areas throughout events
- Anticipate guest needs and respond promptly and professionally to guest requests and concerns
- Collaborate with Banquet Captains, Culinary teams, Bartenders, and fellow team members to ensure smooth event execution
- Monitor tables and service areas to maintain proper presentation and guest satisfaction throughout service
- Follow all food safety, sanitation, and workplace safety procedures
- Assist with transporting banquet equipment, trays, linens, dishware, and supplies as operationally needed
- Support weddings, VIP events, conferences, galas, and high-volume banquet operations as assigned
- Maintain professional appearance and demeanor consistent with luxury hospitality standards
- Uphold hotel policies, service standards, and operational procedures at all times
- Previous banquet, restaurant, catering, or hospitality service experience preferred
- Luxury hotel or upscale dining experience preferred
- Excellent guest service and interpersonal communication skills
- Ability to work efficiently in a fast-paced, high-volume event environment
- Strong teamwork, multitasking, and organizational abilities
- Ability to maintain professionalism and composure during busy service periods
- Professional appearance and demeanor required
- Ability to work flexible schedules including evenings, weekends, holidays, and extended shifts as operationally required
- Must be legally authorized to work in the United States
- Must possess or be able to obtain any required Louisiana food safety certifications in accordance with local and state regulations
- Must meet Louisiana legal requirements for alcohol service if assigned to serve alcoholic beverages
- Must possess or be able to obtain a valid Louisiana Responsible Vendor (RV) Server Permit if assigned alcohol service duties
All your information will be kept confidential according to EEO guidelines.