Banquet Manager | Full Time | Palm Springs Convention Center

Banquet Manager | Full-Time | Palm Springs Convention Center in Palm Springs, California | Careers at Palm Springs Convention Center

Please Enable Cookies to Continue

Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job.

Welcome page

Returning Candidate?

Log back in!

Banquet Manager | Full-Time | Palm Springs Convention Center

Location US-CA-Palm Springs

Job Post Information* : Posted Date 6 hours ago(7/1/2026 2:55 PM)

Job ID 2026-32833

Location Name Palm Springs Convention Center

Category Catering / Banquet / Event Sales

Type Regular Full-Time

Location : Location US-CA-Palm Springs

Job Post Information* : External Company Name Oak View Group

Job Post Information* : External Company URL https://www.oakviewgroup.com/

Location : Postal Code 92262

Location : Address 277 N Avenida Caballeros

Job Post Information* : Post End Date 10/2/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Banquet Manager is responsible for overseeing the planning, coordination, and execution of all catered events, banquets, meetings, receptions, weddings, galas, and special functions at the venue. This position leads banquet operations by ensuring exceptional guest service, operational excellence, and financial performance while maintaining the highest standards of hospitality. The Banquet Manager partners closely with the Sales & Events, Culinary, and Operations teams to execute events seamlessly and exceed client expectations.

This role pays an annual salary of $80,000 - $87,500.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 2, 2026.

Responsibilities

• Oversee the day-to-day operations of the banquet department, ensuring successful execution of all catered events and functions.
• Review Banquet Event Orders (BEOs) and event timelines to ensure all departments are prepared for each event.
• Coordinate room setup, service schedules, staffing plans, and event logistics.
• Monitor event execution to ensure food quality, beverage service, presentation, and hospitality standards are consistently achieved.
• Serve as the primary operational contact during events, resolving issues quickly and professionally to ensure client satisfaction.
• Recruit, hire, train, schedule, supervise, and develop banquet captains, banquet servers, bartenders, and support staff.
• Foster a culture of teamwork, accountability, and exceptional guest service.
• Conduct performance evaluations, provide coaching, and support employee development.
• Ensure all team members receive ongoing training in banquet service standards, food safety, responsible alcohol service, and workplace safety.
• Lead pre-event meetings to review event details, assignments, and service expectations.
• Partner with the Sales & Events team to ensure client expectations are understood and successfully executed.
• Meet with clients, event planners, and vendors as needed to review event details and address special requests.
• Ensure prompt resolution of guest concerns and service issues during events.
• Conduct post-event reviews to identify successes and opportunities for continuous improvement.
• Develop staffing plans that balance service excellence with labor efficiency.
• Monitor banquet labor costs, overtime, and departmental expenses.
• Assist in developing and managing the banquet operating budget.
• Oversee inventory and ordering of banquet equipment, supplies, linens, and service items.
• Support revenue growth by identifying opportunities to enhance banquet offerings and service.
• Ensure compliance with all food safety, sanitation, health department, and responsible alcohol service regulations.
• Maintain compliance with company policies, OSHA standards, and workplace safety procedures.
• Ensure banquet equipment and event spaces are maintained in safe, clean, and operational condition.
• Monitor adherence to venue standards and service procedures.
• Work closely with Culinary, Food & Beverage, Sales & Events, Operations, Facilities, Security, and Production teams to ensure seamless event execution.
• Support VIP events, donor functions, performances, community events, and premium hospitality experiences.
• Participate in planning meetings and operational reviews to continuously improve banquet services.

Qualifications

• Bachelor''s degree in Hospitality Management, Business Administration, or a related field is preferred.
• 3-5 years of banquet or catering management experience in a hotel, convention center, performing arts center, private club, stadium, or similar hospitality venue.
• Previous leadership experience managing banquet teams in a high-volume environment.
• Food Protection Manager Certification required or ability to obtain within the designated timeframe.
• Responsible Beverage Service certification required or ability to obtain within the designated timeframe.
• Strong knowledge of banquet and catering operations.
• Thorough understanding of banquet event orders (BEOs), event timelines, and banquet service styles.
• Proven leadership, coaching, and team development skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational, problem-solving, and time management skills.
• Knowledge of labor management, scheduling, inventory control, and budget management.
• Proficiency with banquet management software, event management systems, POS systems, and Microsoft Office Suite.
• Ability to remain calm and make sound decisions in a fast-paced environment.
• Ability to stand and walk for extended periods.
• Ability to lift, carry, push, and pull heavy objects.
• Frequent bending, reaching, lifting, and moving banquet equipment and supplies.
• Ability to work evenings, weekends, holidays, and extended hours based on event schedules.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Options

Apply NowApply

Share this job with your Network.

Email this job to a friend.Refer this job to a friend.

We apologize for the inconvenience. The "Share" function is not working properly at this time. Please refresh the page and try again later. We appreciate your excitement about this opening!

Share on Social Media!

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.

Application FAQs

Software Powered by iCIMS

www.icims.com