Banquet Captain - On Call

Pyramid Global Hospitality

  • Bellevue, Washington
  • 30+ days ago

    Highlights

    InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. Every day is different, butyou’llmostly: Manage Guest interaction and directly communicate withon-site contacts, eventhostsand adjacentvendors.

    Numbers & Facts

    LocationBellevue, Washington

    Description

    InterContinental Seattle Bellevue is looking for an On-Call Banquet Captain who is passionate about creating truly memorable experiences for our guests, has strong interpersonal skills, and a knack for handling high-volume situations. This position serves as banquet leadership support in the absence of the Banquet Captain and reports to our Food and Beverage Manager.

    Every day is different, butyou’llmostly: 

    • Manage Guest interaction and directly communicate withon-site contacts, eventhostsand adjacentvendors.

    • Works alongside the Culinary Team and Director of Catering to ensure all events are executed flawlessly. 

    • Prepare task agendas for staff and ensure BEOs are being followed and executed properly.

    • Ensure event space ismaintainedto pristine condition andconduct daily walk throughs of the space.

    • Communicateon a daily basiswith other hotel departments to provide excellent service as a collective team.

    • Serving guest needs by providing knowledge of menu items,andinformation on how itisprepared.

    • Perform any needed role such as serving, bartending or houseperson duties. 

    • Anticipate guest needs, offer suggestions, problem solve, and quickly address and respond accordingly to guest concerns. 

    • Other duties as assigned. 

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