Job Description
If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Amegy Bank's workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all associates to grow and thrive. This position is located in the Holcombe-Greenbriar, Houston, TX branch.
A Bank Teller provides top notch customer service. You will work with customers to resolve problems, review accounts, as well help customers fulfill their financial needs. 1+ years of experience in banking, cashiering, balancing, customer service, or other directly related experience preferred.
This job at Amegy is being filled by Teamanics, Metabyte's rapidly growing peer network.
Responsibilities for Bank Teller
- Provide full-service banking by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record
- Utilize knowledge of available bank products and services to expand and increase client relationships
- Identify and address clients' needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments
- Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities
- Explore, identify, and maximize cross-selling of bank products based on clients' needs
- Perform all duties in compliance with laws, regulations, and bank policies and procedures
- Resolve client concerns through direct personal action or referral to alternative branch or bank resources
- Adhere to the bank's security policies while maintaining confidentiality of bank records and client information
- Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and branch goals
- Perform other duties as assigned
Requirements for Bank Teller
- High school diploma or equivalent
- 1+ years' experience in banking, cashiering, balancing, customer service, or other directly related experience
- Working knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
- Must have solid balancing and customer service skills
- Cash handling, customer service, and/or sales experience preferred
- Meeting sales goals and/or sales referral goals experience preferred
- Ability to cross-sell bank products based on client's needs
- Strong attention to detail and time management
- Proficient in basic computer skills