Description
Bank Administrative Intern Job Description
Job Title: Bank Administrative Intern
Department: Operations / Administration
Location: Caldwell, Ohio
Reports To: Market Manager
Position Summary
We are seeking a dependable and professional Bank Administrative Intern to support daily branch operations and provide excellent customer service. This internship offers hands-on experience in a banking environment through administrative support tasks, phone communication, document management, and general office assistance.
Responsibilities
- Answer and direct incoming phone calls professionally
- Greet customers and assist with basic inquiries
- Scan, file, organize, and maintain banking documents and records
- Perform general administrative duties such as data entry, copying, and filing
- Assist staff with appointment scheduling and correspondence
- Ensure confidential customer information is handled securely
- Support branch operations and special projects as needed
- Maintain organized workspaces and office supplies
Qualifications
- High school diploma required and currently enrolled in college for Fall 2026
- Strong communication and customer service skills
- Basic computer proficiency, including Microsoft Office
- Ability to maintain confidentiality and professionalism
- Strong organizational skills and attention to detail
- Reliable, punctual, and able to work in a team environment
Preferred Skills
- Previous office or customer service experience
- Familiarity with office equipment such as scanners, printers, and multi-line phones
- Interest in banking, finance, or business administration
Benefits
- Hands-on experience in the banking industry
- Professional development opportunities
- Exposure to banking operations and office administration
- Networking and mentorship opportunities