Bakery Operations Manager
Williamsville, NY | $70,000–$80,000/year | Full-Time
Lead the Team. Build the Operation. Help Grow Something New.
Summary
A growing bakery in Williamsville is looking for an experienced Bakery Operations Manager to take a hands-on leadership role in a fast-paced, customer-focused environment. This is an exciting opportunity for someone who enjoys building teams, developing employees, and being involved in the day-to-day operation of a busy bakery.
The Operations Manager will oversee a team of approximately 30–40 employees, with responsibility for hiring, training, scheduling, coaching, and maintaining high standards for quality, service, and productivity.
What You'll Do
- Lead and manage a team of approximately 30–40 bakery and café employees.
- Recruit, interview, hire, onboard, and train new team members.
- Create a positive, accountable, and team-oriented work environment.
- Schedule employees and ensure appropriate staffing levels for daily operations.
- Coach and develop employees while addressing performance concerns as needed.
- Oversee day-to-day bakery operations and help ensure production and service run smoothly.
- Maintain high standards for product quality, cleanliness, food safety, and customer service.
- Work closely with ownership/leadership to improve processes and overall operations.
- Step in and assist with baking or cake decorating as needed during busy periods or staffing shortages.
- Help identify opportunities to improve efficiency, employee performance, and the customer experience.
- Support the growth and development of a newer operation as it establishes itself in the local market.
Why Consider This Opportunity?
This is more than a traditional management position. The right person will have the opportunity to help build the team, establish strong operating procedures, develop employees, and play a key role in the growth of a new bakery operation.