Bakery Front Of House Lead

Join Our Team at The Green Cat Bakery & Café

We've just opened The Green Cat, a new bakery and café right next door to The Weston Hotel and The Left Bank Restaurant!

The Green Cat brings a higher-end bakery and café experience to Vermont, where freshly baked bread, pastries, coffee, and thoughtful seasonal offerings come together in a warm, welcoming, and approachable space. It's designed to be a place where both locals and hotel guests can feel at home.

We're looking for passionate, hospitality-driven individuals excited to help continue shaping something new.

Position Summary:

We are seeking a positive, service-oriented, energetic and self-motivated barista to lead our Front-of-House team. The Front of House lead will work closely with the bakery manager, general manager and pastry chefs. This position's primary function is to serve quality products to guests in a friendly and professional manner while adhering to the standards set by The Weston Hotel.

Responsibilities include but are not limited to:

• Develops knowledge on goods sold in our bakery & cafe including but not limited to coffee, teas and baked goods.
• Greets guests/customers in a friendly, personalized and professional manner.
• Verbally receives and calls back customer orders.
• Provides quality beverages and food products while adhering to all recipe and presentation standards.
• Answers telephone in courteous and friendly manner.
• Accurately answers customer questions regarding retail, beverages & bakery items, in person or via email.
• Creates and follows schedule for all FOH staff.
• Place orders for products as needed (coffee, milk, retail items, etc)
• Act as supervisor during bakery operating hours.
• Ensure proper opening and closing procedures are followed.
• Input adjustments and features of menu into POS system.

Job Requirements:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good verbal communication skills.
• Expected to regularly handle various food and beverage products.
• Knowledge of applicable computer programs for ringing up customer orders.
• Basic math skills required.
• Ability to stand for hours at a time.
• Must be able to lift up to 25 pounds occasionally.
• Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• High school or equivalent education required or equivalent combination of education and experience.