Bakery, Computer Systems, Customer Support/Service, Equipment Maintenance/Repair, Food Safety, Food Services, Heavy Lifting, Housekeeping/Cleaning, Interpersonal Skills, Lift/Move 50 Pounds, Operations Processes, Order Picking/Packing, Order Processing, Physical Demands, Product Merchandising, Production Planning, Quality Control, Quality Management, Resolve Customer Issues, Retail, Sales, Sanitation, Standard Operating Procedures (SOP), Writing Skills
LOCATION
Houston, Texas
POSTED
4 days ago
Job Description:
Job Summary: As a Baker / Fryer, you'll apply proper baking techniques and maintain quality of products by following guidelines. You'll prepare (bake / fry), package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.
Key Responsibilities & Essential Functions:
Customer Service:
Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products; assists them with selections
Uses suggestive selling techniques to meet customer needs and build department sales
Production:
Applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenance
Uses production tools to plan baking / frying
Applies proper baking / frying techniques for each item, according to visual training aids (VTAs)
Plans for / breaks out proper amount of baked goods daily
Ensures quality control of all products before sending to sales floor
Ensures baked / fried product reaches the showcase and tables at prescribed times
Food Service:
Prepares, packages, and merchandises fresh product effectively
Slices, packages, labels, and rotates products
Records production and shrink to aid in production planning
Food Safety:
Cleans / sanitizes display cases; maintains production area according to SOPs
Complies with H-E-B food safety and sanitation standards
Complies with department / Store operating procedures
Operates / maintains all equipment properly
The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Qualifications & Key Requirements:
Age Requirement:
18+
Work Experience:
1+ years of experience - Required
Bakery experience
Knowledge/Skills/Abilities:
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
Strong customer service skills - Required
Communication and interpersonal skills - Required
Reading and writing skills - Required
Planning and organizing skills - Required
Education:
HS Diploma or GED or equivalent - Required
Licenses/Certifications:
Completion of Company Orientation - upon hire - Required
Food Safety - upon hire - Required
Sanitation Training - upon hire - Required
Physical Demands & Working Conditions:
Function in a fast-paced, retail environment, in detailed and precise tasks
Work with Customers, staying attentive to their needs
Constantly reach at waist, grasp
Frequently stand, walk
Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
Occasionally be exposed to wet, cold, hot conditions, and loud noise
Demonstrate the ability to lift up to 50 lbs
Demonstrate the ability to manage in excess of 50 lbs
While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.