Overview:
Chenega Naswik International, LLC is seeking a detail-oriented and customer-focused Badge/RFID Administrator to support security operations at Redstone Arsenal. This position plays a critical role in managing security credentialing programs, issuing and tracking RFID access cards, and ensuring compliance with established security policies that protect personnel, facilities, and assets.
- The ideal candidate is highly organized, dependable, and committed to maintaining the integrity of access control and credentialing processes. This role offers the opportunity to support mission-critical security operations while working closely with government personnel, contractors, and security stakeholders in a dynamic environment.
Responsibilities:
- Administer RFID card, badge, and credentialing programs in accordance with established security requirements and procedures.
- Issue security credentials, including Access Badges, Common Access Cards (CACs), Courier Cards, and RFID access cards.
- Verify eligibility requirements and ensure all credentialing documentation is complete and accurate prior to issuance.
- Maintain credential issuance schedules, appointment calendars, and customer service support activities.
- Develop and maintain inventory tracking systems for RFID cards and related credentialing materials.
- Maintain accurate records of credential issuance, returns, deactivations, and reports of lost, stolen, compromised, or destroyed cards.
- Coordinate with security personnel and administrative staff to ensure the timely recovery and disposition of RFID credentials during employee out-processing.
- Ensure the safeguarding, accountability, and secure storage of RFID cards and related materials.
- Conduct inventory audits, accountability reviews, and reporting activities related to credential management programs.
- Coordinate notifications, documentation, and follow-up actions related to lost or stolen credential incidents.
- Provide support for CAC operations, special events, audits, and security-related activities as required.
- Respond to emergencies and assist medical, fire, law enforcement, and emergency response personnel as directed.
- Perform other duties as assigned.
Qualifications:
Preferred Qualifications:
- Experience supporting Department of Defense, Missile Defense Agency, Redstone Arsenal, or federal government credentialing programs.
- Experience utilizing identity management, access control, or credentialing systems.
- Experience supporting RFID credential administration and inventory management programs.
- CPR, AED, and First Aid certifications.
- Experience working in a customer service, administrative support, or security operations environment.
Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)
- High School Diploma or GED required.
- Minimum of six (6) months of experience in badge administration.
- Minimum of six (6) months of experience in Common Access Card (CAC) administration.
- Must be able to obtain and maintain a Secret clearance.
- Ability to communicate effectively and interact professionally with customers, employees, contractors, and government personnel.
- Ability to maintain accuracy, confidentiality, and attention to detail in a security-focused environment.
Knowledge, Skills and Abilities:
- Knowledge of badge administration, RFID credentialing, access control, and identity management procedures.
- Strong attention to detail and recordkeeping skills.
- Ability to maintain accurate inventories, logs, reports, and credentialing records.
- Excellent verbal, written, and interpersonal communication abilities.
- Proficiency with Microsoft Office applications including Word, Excel, Outlook, and database systems.
- Ability to interpret and apply security policies, procedures, and operating instructions.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple priorities while maintaining accuracy and efficiency.
- Strong customer service and stakeholder engagement skills.
Commitment to security compliance, professionalism, and mission success.
Teleworking Permitted?:
false