BADGCHKFLOAT07282026
JOB TITLE: Badge Checker
Bargaining Unit Status: Non-Bargaining Unit
FULL-TIME (hours per week): 40 (Duty hours vary by shift). Work Schedule: Monday-Friday, 6:00 AM - 6:00 PM
EDUCATIONAL QUALIFICATIONS:
High School Diploma or GED preferred.
EXPERIENCE QUALIFICATIONS:
- One or more years of experience in an office setting.
- Proficiency with the Microsoft Office suite and general computer operation is required.
- Working knowledge of answering phones and greeting visitors.
- Additional Preferred Qualifications: Experience with security regulations required for working in secure buildings
OTHER QUALIFICATIONS:
- Must have an active Secret Security Clearance.
- Must be able to complete a background check and receive favorable pre-employment drug screen results.
- Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver's license, and/or the required level of personal auto insurance.
- Ability to communicate with tact and maintain confidentiality.
- Adequate ability in communicating in spoken conversation - adequate volume of speech.
- Adequate ability in writing/reading.
- Ability to effectively build and maintain positive working relationships with management, customers, and peers.
- Superior listening, verbal, and written communication skills.
IMMEDIATE SUPERVISOR:
Project Manager, Phoenix Services
POSITIONS SUPERVISED (or Team Lead responsibilities, if applicable):
None
JOB RESPONSIBILITIES SUMMARY:
Responsible for the day-to-day operation of a reception desk or door entrance to a secure building on a military facility. Answers and responds to phone calls and e-mail messages. Checks credentials for persons entering the building, ensures that visitors are verified and recorded in a logbook, and ensures that visitors are escorted into the building by the designated escort.
ESSENTIAL FUNCTIONS:
- Greets visitors at the front door or from the reception desk at the assigned building.
- Ensures that persons entering the building have adequate credentials.
- For visitors without credentials, ensures that individuals show identification (photo ID) and sign the visitors log.
- Contacts the staff in the building by phone who will be escorting the visitor.
- Ensures that visitors exiting the building sign out on the log, and return their visitor's pass.
- Answers phone at reception desk and routes calls to appropriate individual.
- Reads and responds to e-mails from supervisors and customers.
SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:
Some positions require driving to and from various locations on a Military facility.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
- Adequate ability for conversation, telephone use, and emergency information systems.
- Ability to be independently mobile on all surfaces and in all situations.
- Ability to move safely about the work area.
- Ability to retrieve items from high and low areas.
- Ability to perceive size, discrimination, temperature, shapes, and/or textures.
- Physical stamina to work at least 8 hours per day.
- Ability to be ambulatory up to 1 hour per day, for securing doors at the end of the shift.
BEHAVIORAL CAPACITIES:
- Must be able to change routine positively.
- Must be able to follow through on assignments independently.
- Must have good organizational skills.
- Must have a long attention span to listen to people, perceive the real problems, and bring issues to a successful conclusion.
- Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
- Must possess effective oral and written communication and interpersonal skills.
- Must be able to maintain confidentiality.
- Must have stable work behaviors daily.
- Must have adequate individual coping skills.
- Must be able to maintain good work attendance.
- Must be able to resolve problems, handle conflict, and make effective decisions even in emergencies.
- Must be able to exercise good judgment in an effort to maintain a safe work environment.
NON-ESSENTIAL FUNCTIONS:
- Other duties as assigned.
"Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply."
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority, or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration."