Backwaiter

Milano restaurant in Latham is a Northern Italian restaurant seeking an experienced server to join our team. Milano Restaurant has been in operation since 1991. We are a small family business with a loyal following. We have a passion for delivering high quality food and service to the Capital Region and are seeking someone who has those qualities and loves to take care of people.

Job Summary:

A Food Runner is responsible for delivering food orders from the kitchen to customers’ tables quickly, efficiently, and with a high level of professionalism. They play a critical role in ensuring guest satisfaction by supporting servers and maintaining the flow of service.

Key Responsibilities:

• Deliver food orders from the kitchen to the appropriate table promptly and accurately.

• Ensure presentation of food is correct and meets quality standards.

• Answer basic customer questions about the food (e.g., ingredients, allergens).

• Communicate with servers and kitchen staff to ensure seamless service.

• Remove used dishes and utensils from tables between courses and after meals.

• Assist with setting and resetting tables.

• Help maintain cleanliness and organization in the kitchen and dining area.

• Respond to guest requests and relay them to the appropriate team members.

• Perform opening and closing duties as assigned.

Requirements:

• High school diploma or equivalent preferred.

• Prior restaurant or hospitality experience is a plus, but not required.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment.

• Excellent physical condition (must be able to stand and walk for long periods, lift trays, etc.).

• Team player with a positive attitude and willingness to help wherever needed.

• Flexibility to work nights, weekends, and holidays.

Work Environment:

• Fast-paced restaurant or hotel dining area.

• Frequent movement between kitchen and dining room.

• May be exposed to heat, cold, and other elements when carrying food.