Job title: Backup / Junior Google Workspace Administrator
Location: Onsite - Washington, DC
Work authorization: US Citizen
Job Summary
We are seeking a Backup / Junior Google Workspace Administrator to support the administration, maintenance, and security of an enterprise Google Workspace environment. The successful candidate will assist the primary Google Workspace Administrator with day-to-day operations, user support, account management, security configuration, documentation, and troubleshooting while ensuring compliance with organizational security policies.
Key Responsibilities
• Assist in administering Google Workspace services including Gmail, Google Drive, Docs, Sheets, Slides, Meet, Chat, Calendar, and Forms.
• Create, modify, and disable user accounts, groups, organizational units, and permissions.
• Support user onboarding, offboarding, and role changes.
• Assist with license management and subscription administration.
• Help implement and maintain Multi-Factor Authentication (MFA), Single Sign-On (SSO), and identity management.
• Monitor system health, security alerts, and user activity.
• Troubleshoot Google Workspace-related issues and provide end-user support.
• Support incident response and service restoration activities.
• Assist in maintaining documentation, operational procedures, and administrative guides.
• Participate in testing and deploying new Google Workspace features.
• Coordinate with senior administrators, IT teams, and vendors when required.
• Provide backup coverage for the primary Google Workspace Administrator during planned or emergency absences.
Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 2–5 years of experience supporting Google Workspace administration.
• Knowledge of:
o Google Admin Console
o Gmail Administration
o Google Drive Administration
o Google Meet & Chat
o User and Group Management
o Organizational Units
o Google Workspace Security
• Understanding of Identity and Access Management (IAM).
• Familiarity with MFA, SSO, and Zero Trust security concepts.
• Experience supporting enterprise cloud collaboration platforms.
• Strong troubleshooting and customer service skills.
• Excellent written and verbal communication skills.
Preferred Qualifications
• Google Workspace Administrator Certification.
• Experience with Google Cloud Platform (GCP).
• Knowledge of NIST, FISMA, and FedRAMP security requirements.
• Experience with PowerShell, Bash, or scripting/automation.
• Experience working in federal or government-contractor environments.
Preferred Certifications
• Google Workspace Administrator Professional
• Google Associate Cloud Engineer
• Google Professional Cloud Security Engineer (Preferred)
• Google Professional Cloud Architect (Preferred)
Desired Skills
• Google Workspace Administration
• Identity & Access Management
• Security Administration
• User Lifecycle Management
• Documentation
• Incident Response
• Cloud Administration
• Technical Support
• Problem Solving
• Team Collaboration
Nice-to-Have Experience
• Enterprise Google Workspace environments (1,000+ users)
• Migration projects
• Security compliance initiatives
• IT Service Management (ITIL)
• Help Desk or Desktop Support background
Mission Statement
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.
Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
Careers
STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.
STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.
STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
- Opportunities to work with leading multinational clients.
- A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
- Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
- A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.