Back Office Medical Assistant

Job Title: Medical AssistantJob Description

This role provides comprehensive medical assisting support in a fast-paced urgent care and primary care clinic. You will work directly with patients and clinical staff to ensure efficient patient intake, accurate medical documentation, and high-quality care delivery throughout the visit.

Responsibilities

• Perform medical assistant duties in an urgent care and primary care clinic setting while supporting providers and nursing staff.
• Collect and verify patient demographics, including personal and contact information, insurance details, and other required registration data.
• Intake patients based on their symptoms, including obtaining a focused history and documenting chief complaints in the electronic medical record.
• Measure and record vital signs such as blood pressure, heart rate, temperature, respiratory rate, and other clinical observations as needed.
• Accurately document all patient encounters and clinical information in the electronic health record (EHR) and electronic medical record (EMR) systems.
• Use medical terminology correctly when documenting patient information, procedures, and clinical notes.
• Support front desk activities as needed, including patient check-in, check-out, and basic scheduling or follow-up coordination.
• Provide professional, courteous customer service to patients, families, and visitors, ensuring a positive and respectful experience.
• Collaborate with healthcare providers and clinic staff to support efficient patient flow, aiming to see 20-30 patients per day.
• Maintain patient confidentiality and comply with all healthcare regulations and clinic policies.
• Assist with general clinical tasks within the scope of a medical assistant, such as preparing exam rooms and ensuring necessary supplies and equipment are available.
• Participate in a team-oriented environment, supporting colleagues and contributing to a positive clinic culture.

Essential Skills

• At least 1 year of experience working in a fast-paced clinic environment.
• Experience performing medical assistant duties in a healthcare or urgent care setting.
• Proficiency with electronic medical record (EMR) and electronic health record (EHR) systems.
• Strong understanding and practical use of medical terminology in a clinical setting.
• Ability to accurately obtain and document vital signs and patient intake information.
• Customer service skills with the ability to interact professionally and compassionately with patients and families.
• Experience working in healthcare or medical office environments.
• Basic Life Support (BLS) knowledge or certification, or willingness to obtain if required.
• Ability to manage a steady patient volume and work efficiently in a fast-paced environment.

Additional Skills & Qualifications

• Preferred but not required: Medical Assistant diploma or formal MA training.
• Preferred but not required: Medical Assistant certification (such as RMA or equivalent).
• Preferred but not required: 1+ years of dedicated medical assistant experience.
• Familiarity with front desk operations in a medical clinic, including check-in, check-out, and scheduling.
• Strong communication skills and a patient-centered approach.
• Ability to work collaboratively as part of a multidisciplinary healthcare team.

Work Environment

This position is fully onsite in a primary care and urgent care clinic that typically sees between 20 and 30 patients per day, offering a dynamic and fast-paced environment. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., providing consistent daytime hours. The clinic utilizes electronic medical record (EMR) and electronic health record (EHR) systems, modern medical equipment, and standard clinical supplies. The culture emphasizes recognition and appreciation, with regular employee lunches, dinners, and parties. Benefits include medical, dental, and vision coverage, 401(k), holiday pay, and PTO accrual (with additional paid holidays and expanded PTO when converting to permanent employment). Performance-based pay raises and PTO tokens awarded for standout actions contribute to an engaging and rewarding workplace.

Job Type & Location

This is a Contract to Hire position based out of Jacksonville, FL.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Jacksonville,FL.

Application Deadline

This position is anticipated to close on Aug 13, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.