Back of House Manager

• Chick-fil-A Careers
• CoolSprings Galleria (Mall)
• Back of House Manager

Back of House Manager

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Full-time

$20.00 - 23.00 per hour

Back of House Manager - Chick-fil-A CoolSprings Galleria

Pay: $20-$23 per hour | Full-Time | Franklin, TN

Join Our Leadership Team!

Chick-fil-A CoolSprings Galleria is seeking a motivated, dependable, and experienced Back of House Manager to lead our kitchen team.

We're looking for someone who takes pride in developing people, maintaining high operational standards, and creating a positive, team-oriented environment.

As our Back of House Manager, you'll play an important role in leading daily kitchen operations, coaching Team Members, and ensuring we consistently deliver high-quality food and exceptional service.

This is an excellent opportunity for someone with restaurant leadership experience who wants to grow professionally while making a meaningful impact on their team.

Position Details

• Full-time kitchen management position
• Competitive pay: $20-$23/hour based on experience
• Monday-Saturday scheduling; closed Sundays
• Located inside CoolSprings Galleria in Franklin, TN
• Opportunities for professional growth and advancement
• Hands-on leadership role working alongside the kitchen team

Key Responsibilities

• Lead and oversee daily Back of House operations.
• Coach, train, and develop kitchen Team Members.
• Maintain Chick-fil-A standards for food quality, safety, and cleanliness.
• Ensure efficient kitchen operations during busy periods.
• Support appropriate staffing and labor productivity.
• Create a positive, accountable, and team-focused work environment.
• Assist with inventory management, food waste reduction, and operational efficiency.
• Identify opportunities to improve kitchen performance.
• Communicate effectively with Front of House and restaurant leadership.
• Lead by example through a strong work ethic, professionalism, and servant leadership.

Qualifications

• Previous restaurant or food service leadership experience preferred.
• Strong communication and people-management skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Understanding of food safety, cleanliness, and operational standards.
• Dependable, organized, and proactive.
• Ability to coach employees and address performance concerns.
• Willingness to work alongside Team Members during busy shifts.
• Previous Chick-fil-A experience is a plus, but not required.

Benefits

• Competitive hourly compensation
• Free employee meals
• Leadership development opportunities
• Career advancement opportunities
• Scholarship opportunities, if eligible
• Paid training
• Positive, team-oriented work environment
• Closed Sundays

Why Join Our Team?

At Chick-fil-A CoolSprings Galleria, we believe great leadership starts with caring for people.

We're committed to creating an environment where Team Members feel supported, challenged, and encouraged to grow.

As a Back of House Manager, you'll have the opportunity to develop future leaders, influence restaurant performance, and make a lasting difference in our team.

Apply today to join our Chick-fil-A leadership team!

Work schedule

• Weekend availability
• Day shift
• Night shift

Benefits

• Flexible schedule
• Referral program
• Employee discount
• Paid training

Chick-fil-A - CoolSprings Galleria (Mall)

1800 Galleria Blvd, Franklin, TN, 37067

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.