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Back of House Manager

Chick-fil-A

  • Colorado Springs, Colorado
  • 4 days ago

    Highlights

    Team Leadership & Support: Assign positions, adjust staffing as needed, encourage and motivate team members, and lead by example. We are a team that is developing leaders, treating each other like family, and making all people feel at home, and we hope you’ll be our next addition!

    Numbers & Facts

    LocationColorado Springs, Colorado

    Description

    Job Description:


    Welcome to Chick-fil-A North Carefree! We are a team that is developing leaders, treating each other like family, and making all people feel at home, and we hope you’ll be our next addition! We want to learn a little bit more about you, but first, here’s a little bit about us.


    Our founder, Truett Cathy, believed in caring for people in a personal and meaningful way and found a unique opportunity to live out his calling in a fast-food environment. We are committed to upholding his legacy by running a great restaurant while caring for our guests and each other the way Truett would.


    What We Promise You:

    • A job with purpose. You will take care of guests in a way that will inspire them to be better people.
    • Lifelong friends. You will find close relationships here that last long after the job is done.
    • The best version of YOU. You will find opportunities to grow within our company at every level and to the next level.

    Role Description:


    Back of House Managers execute consistent operational excellence. They are responsible for ensuring high-quality, safe, and efficient food service while leading and supporting the Back of House. Success will be gauged through achieving and maintaining goals and responsibilities given by Directors, General Manager, and Owner/Operator. Similarly, they ensure that all standards laid out in the Team Member Handbook are being met on a daily basis. 


    Requirements:

    • Stand/work for several hours at a time.
    • Lift up to 40 lbs.
    • Ability to lead from position.
    • Team-oriented, adaptable, dependable, and strong work ethic
    • Treat the team and guests with honor, dignity, and respect.
    • Have a coachable spirit and a growth mindset.

    General Responsibilities:


    • Team Leadership & Support: Assign positions, adjust staffing as needed, encourage and motivate team members, and lead by example.
    • Operational Excellence: Address bottlenecks, ensure checklists and safety procedures are followed, and maintain a clean and organized kitchen.
    • Food Safety & Quality: Monitor food handling, complete required safety and quality checks, and waste tracking.
    • Training & Development: Provide feedback to develop team members through coaching.
    • Communication & Accountability: Lead huddles, enforce rules, conduct disciplinary conversations as needed, and ensure a positive work environment.
    • Guest Experience: Drive fast service, cleanliness, and proactive team behavior to enhance the overall customer experience.

    Applicant Traits:

    • Clear Communicator 
    • Problem-Solver
    • Strong Leadership Skills
    • Positive Influence on Others
    • Consistent
    • Reliable
    • Hard Working
    • Values teamwork
    • Loves serving and helping others.
    • Enjoys working quickly and efficiently.


    Requirements:

    • 18 years or older
    • 1 year of prior leadership experience
    • Full-Time Availability
    • Able to either open or close
    • Willing to work Saturdays
    • Proficient in Restaurant Operations

    Benefits:

    • Meal allotment during shift
    • Flexible scheduling
    • Closed on Sundays
    • College scholarship opportunities
    • Opportunity to advance
    • Health Insurance - 90-day waiting period
    • Paid Sick Time
    • Paid Time Off
    • 401K (and matching) - After 1 year
    • Education Benefits - Financial Contribution through Instride

    Posting will be open through November 30, 2026.


    Independent franchised business owners operate most Chick-fil-A® Restaurants who make all their own employment decisions and are responsible for their own content and policies.


    Thank you for your interest in employment at Chick-fil-A North Carefree! Upon submitting your application, you’ll be contacted once your application is reviewed. Please do not contact the store as their main focus is serving our customers.

    Work schedule

    • 8 hour shift
    • 10 hour shift
    • Weekend availability

    Benefits

    • Health insurance
    • Paid time off
    • Flexible schedule
    • Dental insurance
    • Vision insurance
    • 401(k)
    • 401(k) matching
    • Employee discount
    • Paid training

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