Bachelor's Level Care Coordinator - Mental Health
Mental Health Resource Center
- Jacksonville, FL
- 2 days ago
- Full-time
Highlights
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling. The Care Coordinator provides time-limited care transition services within MHRC’s Adult Care Coordination Department, supporting adults who need assistance transitioning from higher levels of care to effective community-based services and supports.
Numbers & Facts
| Location | Jacksonville, FL |
| Job Type | Full-time |
| Industry | Healthcare Services |
| Company Size | 500 to 999 employees |
| Website | http://www.mhrcflorida.com/home.html |
Description
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Eleos Health – HIPAA-compliant documentation tool
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling.
Job Summary
The Care Coordinator provides time-limited care transition services within MHRC’s Adult Care Coordination Department, supporting adults who need assistance transitioning from higher levels of care to effective community-based services and supports. The role primarily serves uninsured and underinsured individuals who meet priority criteria due to high utilization of acute care services, such as crisis stabilization, inpatient, or detoxification services, or who are identified as high risk. Responsibilities include assessing individual needs, developing and coordinating person-centered care plans, and conducting outreach to engage individuals referred from inpatient psychiatric facilities, jails, receiving facilities, and other community providers.
Responsibilities
This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Eleos Health – HIPAA-compliant documentation tool
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling.
Job Summary
The Care Coordinator provides time-limited care transition services within MHRC’s Adult Care Coordination Department, supporting adults who need assistance transitioning from higher levels of care to effective community-based services and supports. The role primarily serves uninsured and underinsured individuals who meet priority criteria due to high utilization of acute care services, such as crisis stabilization, inpatient, or detoxification services, or who are identified as high risk. Responsibilities include assessing individual needs, developing and coordinating person-centered care plans, and conducting outreach to engage individuals referred from inpatient psychiatric facilities, jails, receiving facilities, and other community providers.
Responsibilities
- Coordinates services and supports across behavioral health, physical health, housing, education, employment, and other community systems to ensure individuals receive comprehensive, person-centered care.
- Builds trust and rapport with individuals and their natural supports through community-based engagement and outreach.
- Completes required screenings, assessments, and agency intake processes, including use of the LOCUS to determine appropriate levels of care.
- Develops, implements, and regularly updates individualized, strengths-based care plans in collaboration with individuals, families, providers, and other supports.
- Monitors progress toward care plan goals, identifies barriers, and coordinates adjustments to services and supports as needed.
- Advocates for individuals and assists with accessing appropriate community resources and services.
- Facilitates effective transitions and warm hand-offs between providers, facilities, and community partners.
- Provides outreach to individuals referred from inpatient psychiatric facilities, receiving facilities, jails, and other community providers.
- Promotes recovery-oriented, culturally responsive, and least-restrictive practices that support community integration.
- Maintains timely, accurate, and comprehensive documentation, including assessments, care plans, contacts, consents, releases of information, and progress updates.
- Assesses and monitors for safety risks, trauma, abuse, neglect, and/or abandonment and follows appropriate reporting procedures.
- Facilitates case and family conferences and maintains communication with supervisors and members of the care team.
- Reduces time spent on documentation, allowing more focus on client interaction and care
- Transforms brief notes or session conversations into complete, clinically appropriate documentation
- Supports accurate, compliant documentation while allowing staff to review and finalize notes
- Provides helpful insights from sessions to support care planning and continuity
- Accessible on desktop or mobile for flexibility across different work settings
- Bachelors degree in Social Work or a related Human Services field from an accredited university or college required.
- Minimum of one year of experience in human services or behavioral health required; experience working with adults with mental illness preferred.
- Must demonstrate proficiency in MHRC EHR System within three months of employment. Proficiency in Microsoft Office and email are required.
- Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
- Requires the ability to travel to satellite facilities, community agencies, and to make contact with individuals by performing home visits or community outreach.
- Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.
This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.
Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com
About Company
Renaissance Behavioral Health Systems
RBHS functions as a management services organization, providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC. Through its administrative function, RBHS coordinates the programs and services of MHRC to create an integrated, high quality service delivery system.
Mental Health Resource Center
Founded in Jacksonville in May 1977, Mental Health Resource Center, Inc. (MHRC) is a Florida not-for-profit corporation that provides a wide range of behavioral health and social services to the community. Included in MHRC’s service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including medication management, case management, counseling, supported housing, psychosocial rehabilitation, two programs for the homeless, a therapeutic family program, state hospital liaison services, forensic services, in-jail services, and nine Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Naples, Rockledge, Tampa, and Winter Haven.
Since 1989, MHRC’s programs have been fully accredited by The Joint Commission. Inpatient services are licensed by the State of Florida, Agency for Health Care Administration. MHRC is a certified agency of United Way of Northeast Florida.
MHRC accepts and directly bills most insurance plans, including Medicaid, Medicare and most private insurance plans. Individuals who do not have health insurance and cannot afford our standard rates may be eligible for a reduced fee, depending on their income and number of household members. Some MHRC programs are funded in part by the Florida Department of Children and Families (DCF) and its managing entities, LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares Health System; the federal government; and the City of Jacksonville.
Mission
MHRC helps people improve their well-being and achieve their goals by providing comprehensive behavioral healthcare and social services.
Vision
We view MHRC as a leader in the behavioral health and social services field, and we will continuously strive to provide services of the highest quality and effectiveness. Our services will be provided in the most appropriate, least restrictive setting and in the most cost-effective manner utilizing caring, professional staff.
Values
At MHRC, the core values reflect what is important to our organization. These values guide our decisions and actions as we provide services, communicate with one another, and develop relationships within the community:
Integrity
We believe in ethical conduct, including honesty, fairness, and sound decision-making.
Compassion
We listen to others openly and respectfully, respond with sensitivity and understanding, and work every day to improve the lives of people in need.
Excellence
We continuously improve our communication, knowledge, and skills to provide services of the highest quality and effectiveness.
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