BA Consultant II

Key Competencies / Deliverables Competencies: Business discovery, stakeholder management, operating model assessment, process analysis, executive communication, change enablement. Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A, audit, or regulatory workflow exposure preferred based on track assignment.

Title: BA / Consultant II (hybrid)
Location: Atalanta, GA and Dallas, TX

Role Summary:
Leads stakeholder discovery and business assessment activities for CXI Platform, Claims, or G&A workstreams, translating current-state insights into actionable business recommendations.
CXI Discovery Scope Stakeholder interviews, current-state assessment, operating model review, domain discovery, process discovery, business alignment, and recommendations.

Key Responsibilities
Plan and facilitate discovery workshops and stakeholder interviews with business, operations, and product teams.
Document current-state processes, pain points, business rules, operating model gaps, and opportunity areas.
Analyze business challenges and translate findings into clear discovery outputs and recommendations.
Partner with architects, Client, PMO, and data science teams to align business needs with technical possibilities.
Prepare executive-ready summaries, discovery observations, and transformation roadmap inputs.

Required Qualifications
5-8+ years in consulting, business analysis, transformation, or strategic advisory roles.
Healthcare domain experience is required, with healthcare payer, claims, member experience, G&A, audit, or regulatory workflow exposure preferred based on track assignment.
Experience facilitating workshops, conducting stakeholder interviews, and preparing assessment deliverables.
Healthcare payer, claims, CXI/member experience, G&A, or operations transformation experience preferred.
Strong communication, analytical, presentation, and stakeholder-management skills. Key Competencies / Deliverables Competencies: Business discovery, stakeholder management, operating model assessment, process analysis, executive communication, change enablement.
Primary deliverables: Workshop outputs, interview notes, process findings, operating model assessment, opportunity list, recommendation pack.