B2B Market Intelligence & Outreach Specialist

B2B Market Intelligence & Outreach Specialist

Quest International | Irvine, CA | Onsite
Pay: $28.00 per hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time

Quest International is seeking a confident, professional B2B outreach specialist to research companies, contact business decision-makers, identify potential service needs, and maintain accurate CRM records.

This is a high-activity, phone-based position requiring approximately 80–120 outbound business calls per day. This is not a social media, graphic design, content creation, or general administrative role.

Responsibilities

• Make outbound calls to businesses and company decision-makers
• Introduce Quest International and explain our technical service capabilities
• Ask structured questions to identify potential business needs
• Research companies, contacts, industries, and market opportunities
• Qualify potential opportunities and coordinate follow-up conversations
• Document call outcomes, objections, contact details, and next steps
• Maintain accurate CRM and spreadsheet records
• Use AI-assisted tools to support research and outreach preparation
• Meet daily goals for calls, conversations, follow-ups, and documentation

Qualifications

• Professional experience in B2B outreach, cold calling, business development, lead generation, inside sales, or a similar role
• Comfortable making high-volume outbound calls throughout the day
• Strong professional phone and written communication skills
• Experience speaking with business contacts and decision-makers
• Experience using CRM systems, spreadsheets, or lead-tracking tools
• Strong research, documentation, organization, and follow-up skills
• Comfortable working onsite in a KPI-driven environment
• Proficiency with Microsoft Excel and Outlook

This Role Is Not a Match for Someone Seeking

• Remote work
• Inbound customer service only
• Social media or content marketing
• Graphic design
• A general office position with limited phone work

Quest International offers medical, dental, and vision insurance, paid time off, a 401(k), life insurance, and long-term growth opportunities.

Quest International is an Equal Opportunity Employer. Qualified applicants will be considered in accordance with applicable federal, state, and local laws.

Quest International is a global leader in medical and industrial equipment services, specializing in repair, calibration, and field support. For over 40 years, we’ve partnered with hospitals, OEMs, and corporations nationwide. Based in Irvine, CA, Quest is known for quality, teamwork, and innovation that keeps critical systems running. ⚙️