| Location | Mechanicsville, VA |
Primary Responsibilities
Cloud Operations & Engineering
Implement, maintain, and optimize cloud resources within the Azure environment to ensure fault tolerance and high availability.
Enforce strict security, Identity and Access Management (IAM), network controls, and cost governance policies.
Conduct routine access reviews, manage role assignments, and evaluate least-privilege IAM protocols.
Manage vendor-required system updates to ensure ongoing compatibility.
Develop and maintain comprehensive infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
Monitoring, Diagnostics & Troubleshooting
Monitor Azure services and application workloads to guarantee optimal uptime, availability, and performance.
Investigate and resolve complex issues related to network connectivity, access, security, and service degradation.
Conduct diagnostic deep dives utilizing logs, metrics, traces, Azure Monitor, and Log Analytics.
Analyze system health and actively tune application performance for maximum efficiency.
Operational Support & Incident Management
Participate in standard operational cycles, including pattern monitoring, incident reviews, and maintenance readiness assessments.
Triage production issues, drive rapid resolution, and document comprehensive root-cause analyses.
Define precise change requests, detailed implementation plans, and reliable rollback procedures.
Execute and support necessary off-hours maintenance and operational tasks.
Technical Development & Security Compliance
Analyze and map complex end-to-end data flows across transactional systems, financial records, and reporting pipelines.
Support the continuous optimization of system integrations and data movement.
Ensure system behavior, architecture, and logging patterns strictly adhere to PCI and other relevant regulatory compliance standards.
Securely manage Azure Key Vaults, passwords, certificates, and credential storage.
Collaboration & Technical Leadership
Partner with architects, engineers, management, and cross-functional teams to maximize the utilization and effectiveness of Azure services.
Provide subject matter expertise and best-practice guidance across SaaS, PaaS, and IaaS architectures.
Communicate complex technical concepts clearly and effectively to both internal teams and external stakeholders.
Successfully navigate and support multiple concurrent projects with complex technical scopes.