AWS Cloud Engineer - VDI Platform

WHO WE ARE

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.

At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.

When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.

Together, we're shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. - grit, results, empathy, accountability, and teamwork - with Apex.

We're proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we've created. Here are just a few of the many awards we've recently received:

Best Places to Work

2026, 2025, 2024, 2023 - Presented by BuiltIn

WealthTech of the Year

2025 - Presented by US FinTech Awards

The World's Top 250 Fintech Companies

2024 - Presented by CNBC

ABOUT THIS ROLE

APEX Fintech's VDI program runs on Amazon Workspaces, supporting hundreds of virtual desktops

across a multi-tenant user base. We're hiring a Desktop Engineer to join our VDI Engineering team. This

role spans two areas - Workspace (VDI), Desktop Engineering and Mobile Device Management

(MDM) and you'll shift priorities across both platforms as business needs require. Day to day, you'll

own both sides of the platform: VDI infrastructure - image builds, directory configuration, client

connectivity, and end-user troubleshooting - and desktop engineering for Windows and macOS

device management, including enrollment, configuration, patching, and compliance checks. This is a

hands-on learning role: you'll work closely with senior engineers who will mentor you through

incidents, deeper AWS service work, and the automation tooling behind the platform, and grow over

time into more in VDI, MDM and automation side of the role. We're looking for someone with VDI

experience, MDM experience, and Windows/macOS support experience, along with a mindset to learn

new technologies quickly and come up to speed fast.

Duties & Responsibilities

• Support day-to-day VDI operations: image builds, bundle management, directory configuration,

client connectivity, and user-facing troubleshooting.

• Assist with Active Directory / SSO configuration and troubleshooting for VDI environments.
• Triage and resolve desktop-level issues for end users, escalating more complex infrastructure

problems to senior engineers.

• Manage and support Windows and macOS devices via MDM platforms, including enrollment,

configuration profiles, patching, and compliance checks.

• Partner with the team on the Intune rollout - contributing to strategy, architecture, and

documentation for the MDM platform.

• Implement and maintain MDM solutions for BYOD devices across Windows, Mac, Linux, and

Android.

• Work with the team on migration of legacy Group Policy Objects (GPOs) to Intune/Entra-based

configuration and compliance policies, including translating GPO logic 1:1 where needed and

documenting gaps.

• Help maintain platform documentation and runbooks for common desktop, connectivity, and

account issues.

• Support the Datadog monitoring setup for the VDI stack - assisting with dashboards, alerts, and

basic metrics/log configuration, and shadowing senior engineers on Terraform/Ansible platform

maintenance.

Education and/or Experience

• Bachelor's degree in computer science or related technical discipline (or equivalent work

experience) required.

• 2+ years of experience in desktop support, end-user computing, or IT operations.
• 2+ years of experience working with Amazon Workspaces or another VDI platform (Citrix, Horizon,

etc.) is a strong plus.

• 2+ years of experience working with core AWS services such as EC2, S3, IAM, Lambda, RDS, KMS,

CloudWatch etc.

• Experience with Mobile Device Management (MDM) platforms (e.g., Intune, Jamf, Workspace

ONE), including device enrollment, compliance policy configuration, and Group Policy migration.

• Exposure to disaster recovery (DR) concepts and multi-region failover for critical workloads.
• Familiarity with AWS Secrets Manager for credential and configuration management.
• Strong troubleshooting mindset and genuine interest in learning cloud infrastructure (AWS) over

time.

• Some exposure to automation or scripting tools (e.g., Python, PowerShell, Terraform, Ansible) for

streamlining repetitive tasks is a plus.

• Comfortable working in a fast-paced, production environment and following established runbooks

and procedures.

• Good written and verbal communication skills for working with both end users and engineering

peers.

• A collaborative attitude and openness to feedback and mentorship from senior engineers.

Ways to Stand Out

• Hands-on troubleshooting experience with AWS Workspaces specifically (image builds, bundles,

directory services, client connectivity issues).

• Automation scripting experience (Python, Bash, or PowerShell) for repetitive operational tasks.
• Exposure to Terraform and/or Ansible for infrastructure-as-code.
• Familiarity with VPC networking concepts (subnets, route tables, NAT Gateway, security groups).
• Experience with GitHub Actions or other CI/CD pipelines.
• Basic awareness of security frameworks and controls (CIS benchmarks, NIST), or interest in cloud

cost optimization.

• Strong communication skills - able to explain technical issues to both engineering peers and non-

technical stakeholders.

Other Preferred Qualifications

• Microsoft Certified: Modern Desktop Administrator Associate (or similar).
• AWS Certified Cloud Practitioner.

Work Environment

• This job operates in a hybrid, office environment 3 days per week

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS, we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.