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AVP of Operations - Hospice

Gentiva

Peoria, IL

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JOB DETAILS
SKILLS
Accreditation Standards, Alliance/Partner Management, Auto Insurance, Budgeting, Business Operations, Clinical Monitoring, Communication Skills, Community Relations, Content Management Systems (CMS), Cross-Functional, Dental Insurance, Disability Insurance, Driver's License, Electronic Medical Records, Federal Laws and Regulations, Financial Management, Healthcare, Healthcare Administration, Hospice Care, Hospital, Leadership, Licensing, Long-Term Care, Maintain Compliance, Medicare, Microsoft Excel, Microsoft PowerPoint, Operational Strategy, Organizational Skills, Performance Management, Problem Solving Skills, Public/Media/Press/Analyst Relations, Quality Assurance, Quality of Care, Registered Nurse (RN), Regulations, Regulatory Compliance, Revenue Planning, Staff Development, Team Lead/Manager, Team Player, Tuition Fees, Vision Plan
LOCATION
Peoria, IL
POSTED
11 days ago
Overview






Lead Hospice Operations with Excellence and Compassion.






We’re looking for an experienced Area Vice President (AVP) of Hospice Operations to oversee and elevate our multi-site hospice operations. This high-impact leadership role will ensure regulatory compliance, strategic growth, quality care delivery, and community engagement across multiple hospice programs and markets.






Key Responsibilities:






+ Lead Local Operational Strategy: Direct day-to-day business operations, financial management, staff development, admissions, payroll, and quality assurance across multiple hospice sites.



+ Ensure Regulatory Excellence: Maintain compliance with Medicare, state licensing, accreditation, and federal regulations; manage readiness for surveys and audits.



+ Build and Grow Partnerships: Develop and expand referral relationships with hospitals, SNFs, physicians, and discharge planners aligned to revenue targets.



+ Patient-Centered Oversight: Ensure delivery of quality patient and family services, including clinical oversight in home, hospital, and long-term care settings.



+ Team Leadership: Supervise executive directors, medical staff, volunteer programs, and interdepartmental teams to optimize care coordination and performance.



+ Public and Community Relations: Serve as a visible ambassador for the organization in the community, manage PR initiatives, and resolve public or patient concerns.



+ Performance Improvement: Participate in ongoing quality assessment and improvement programs, driving best-in-class hospice care.






About You






Education:






+ RN Degree highly preferred



+ Bachelor's degree in Healthcare Administration, Business, or related field considered






Experience:






+ Multi-site operational leadership experience strongly preferred



+ 5+ years of progressive leadership experience in hospice or healthcare operations



+ 3+ years of direct healthcare services leadership preferred



+ Proven expertise in regulatory compliance, budgeting, staff leadership, and multi-site operations



+ Experience with HomeCare HomeBase (HCHB) strongly preferred



+ In-depth knowledge of hospice CoPs, CMS regulations, and accreditation standards



+ Strong communication and organizational skills



+ Critical thinking and problem-solving mindset



+ Passion for patient-centered care and interdisciplinary teamwork



+ Ability to balance strategy, operations, and field leadership






Licensure:






+ Active RN License required (if applicable)



+ Valid driver's license and auto insurance






Technical Skills:






+ Intermediate skills in Microsoft Excel and PowerPoint



+ Comfortable with data systems, electronic medical records (EMR), and analytics






We Offer






Benefits for All Associates (Full-Time, Part-Time & Per Diem):






+ Competitive Pay



+ 401(k) with Company Match



+ Career Advancement Opportunities



+ National & Local Recognition Programs



+ Teammate Assistance Fund






Additional Full-Time Benefits:






+ Medical, Dental, Vision Insurance



+ Mileage Reimbursement or Fleet Vehicle Program



+ Generous Paid Time Off + 7 Paid Holidays



+ Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)



+ Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)



+ Free Continuing Education Units (CEUs)



+ Company-paid Life & Long-Term Disability Insurance



+ Voluntary Benefits (Pet, Critical Illness, Accident, LTC)






Apply today to lead with compassion, drive clinical excellence, and shape the future of hospice care.






Legalese






+ This is a safety-sensitive position



+ Employee must meet minimum requirements to be eligible for benefits



+ Where applicable, employee must meet state specific requirements



+ We are proud to be an EEO employer



+ We maintain a drug-free workplace


ReqID: 2026-139956
Category: Multi Site Ops and Clinical Leadership
Position Type: Full-Time
Company: Gentiva

About the Company

G

Gentiva