Aviation Customer Service Representative

Chantilly Air

Manassas, VA

JOB DETAILS
SALARY
SKILLS
Aviation Industry, Communication Skills, Customer Support/Service, Driver's License, High School Diploma, Maintain Compliance, Problem Solving Skills, Safety Compliance
LOCATION
Manassas, VA
POSTED
2 days ago

The Customer Service Representative (CSR) is a full-time role serving as a key contact for customers and crew at a jet center.

They assist with aircraft scheduling, booking accommodations, working with team members, and processing payments, while maintaining confidentiality.

Responsibilities include providing exceptional service, managing customer accounts, supporting flight crews, resolving issues, and ensuring safety compliance.

Requirements include a high school diploma or GED, valid driver's license, excellent communication skills, and flexibility to work nights, weekends, or holidays.

Preferred candidates have aviation or hospitality experience, ability to work calmly under pressure, and cultural sensitivity.

Work conditions involve moderate noise, occasional high volume, and physical activity such as standing, lifting, and reaching.

Starting pay is $18/hour. No phone calls; submit application with cover letter and resume.

About the Company

C

Chantilly Air