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Avaya ACM Developer

Macpower Digital Assets Edge Private Limited

  • Las Vegas, NV
  • 18 days ago
  • $51 Per Hour

Highlights

Job Overview: Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. MUST HAVE: Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.

Numbers & Facts

LocationLas Vegas, NV
Salary$51 Per Hour

Description

Job Overview:
  • Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
  • Excellent customer service skills including reporting, organization, written and oral communication and task prioritization.
  • Experience in program communication and program management.
  • Communication skills a must, PowerPoint, Visio, structured program updates.
  • Must be highly motivated and a self-directed individual? Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.
  • Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
  • Knowledge of CTI, LAN/WAN communications and VXML knowledge.
  • Experience with configuration and support experience in a complex multi-layered network environment.
  • Participate in cross-functional teams and ability to work effectively in a geographically dispersed team.
  • Experience working under tight deadlines and high-pressure environment.
  • Excellent troubleshooting and analytical skills.
MUST HAVE:
  • Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
  • Must be highly motivated and a self-directed individual.
  • Strong hands-on knowledge of Avaya Session Manager, Avaya IVR.
  • Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis.
  • Knowledge of CTI, LAN/WAN communications and VXML knowledge.

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