AV/VTC Production Engineer

Position Summary

Key Responsibilities

• Configure and maintain AV equipment including video editing/post-production tools (Adobe Premiere, Final Cut Pro, Wondershare), Blackmagic video switchers, cameras, audio mixers, DSPs, control systems, projection systems, and LED displays.
• Set up and manage video conferencing platforms (Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence); coordinate multi-location connections and resolve connectivity/interoperability issues.
• Operate and support live meetings, executive presentations, webinars, town halls, training events, webcasts, and conferences, including live switching, audio mixing, and recording.
• Design and integrate AV/VTC solutions; develop signal flow diagrams and equipment layouts; configure AV-over-IP networks.
• Configure and maintain DSPs, control processors, cameras, microphones, displays, and switching equipment.
• Diagnose and troubleshoot audio quality, video transmission, network connectivity, codec performance, and AV hardware issues.
• Perform preventive maintenance, upgrades, and lifecycle replacement planning for AV equipment.
• Train end users on conference room technology and collaboration tools; provide storyboarding, visual storytelling, motion graphics, and graphic design/animation support.

Minimum Qualifications

• 10 years of experience supporting an environment similar to EEOC's.
• Experience supporting comparable AV/VTC equipment and systems.
• Experience working with dispersed, multi-site field office environments.

General Requirements (All Positions)

• Must currently hold, or be able to favorably pass, a full-field five-year employment background investigation (SF-85P) prior to performing work.
• This is a Public Trust suitability requirement (OPM standards, 5 CFR Part 736), not a national security clearance.
• Acceptable command of the English language.
• Subject to Contractor-funded training of at least 40 hours/year in core competencies.