Direct A/V support for classrooms, academic spaces, and events.
Troubleshooting moderately complex A/V and classroom technology issues.
Supporting installations, setups, system status, and downtime procedures.
Training, scheduling, and managing staff and/or student employees.
SKILLS- Streaming and web-conferencing knowledge
- Camera operation
- Understanding of room A/V equipment
- Portable sound reinforcement and video projection
- Strong customer service
- Adaptability, organization, communication, and flexibility
- Willingness to work extended hours when needed
Requirements- Associates degree plus 2 years of related experience, or equivalent combination
- Experience with A/V and classroom controller hardware/software
- Technical knowledge of video and web conferencing tools
- Experience with both Windows and Apple systems
Preferred qualifications- InfoComm CTS certification
- Experience in higher education A/V or technology support
- Experience training others on technology use