AV Support Technician

With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent , we help organizations build agile, high-performing teams that drive innovation and business success. Solid critical thinking and problem-solving skills, with the ability to stay calm and effective when troubleshooting live, in-use meeting rooms and live events.

Trident Consulting is seeking an "AV Support Technician" for one of our clients in " New York (Onsite)" A global leader in business and technology services.

Role: AV Support Technician
Locations: New York (Onsite)
Type:Contract
Rate:$53/Hr

Required Experience & Qualifications

• 5+ years of experience in IT/AV support roles, with a focus on conference room and meeting-space AV support.
• Hands-on experience with the Logitech Rally line of products (cameras, speakers, mics, Rally Bar/Rally Bar Mini).
• Hands-on experience with Neat Bar Pro or similar all-in-one video bar systems.
• Experience configuring and troubleshooting Logitech scheduling displays/room schedulers.
• Strong, hands-on experience troubleshooting Google Meet hardware and software in a conference room and live event setting.
• Demonstrated ability to install and troubleshoot a conference room from the ground up — including mounting, cabling, configuration, and testing.
• Hands-on experience operating live event AV equipment, including video switchers (e.g., Blackmagic), audio mixing consoles, and streaming/recording encoders (e.g., Epiphan Pearl 2).
• Working experience with Q-SYS or similar audio DSP/control platforms in a live event or production environment.
• Comfort running the technical side of a live event (All-Hands, town hall, or similar) with moderate supervision, not just assisting.
• A positive, service-oriented attitude with strong customer service instincts.
• Solid critical thinking and problem-solving skills, with the ability to stay calm and effective when troubleshooting live, in-use meeting rooms and live events.
• Ability to lift and handle heavy equipment (50+ lbs) as needed for installs, room builds, and event setup/teardown.
• Basic to intermediate networking skills, including an understanding of servers, switches, WiFi, and AV-over-IP fundamentals.
• Experience with administration of Apple computer products using enterprise management tools.
• Knowledge and hands-on experience managing Windows laptops and desktops.
• Experience using and managing ticket-based enterprise workflow/ticketing systems.
• Familiarity with common AV signal types and connectors (HDMI, SDI, Dante, USB-C, AVoIP).
• Strong verbal and written communication skills, comfortable presenting information to end-users of all technical levels.

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: tridentconsultinginc.com .

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award.
• Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
• Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.