AV Onsite Service Technician - $1,000 sign-on bonus
Salt Lake City, UT - Onsite
Salary: $30-$34/hour
Full-Time
About the Opportunity
We are recruiting for an AV Onsite Service Technician to join a highly respected global audio-visual systems integration company specializing in the design, engineering, installation, and support of
sophisticated AV technology solutions. Based onsite at a customer location in Salt Lake City, Utah, you will provide day-to-day service and technical support for professional AV systems, including troubleshooting, preventive maintenance, video conferencing, equipment testing, and occasional live-event support.
This is an excellent opportunity for a hands-on AV professional who enjoys troubleshooting, working with advanced technology, and providing outstanding customer support.
Responsibilities
- Provide onsite service and support for professional AV systems
- Perform system start-up, operational checks, and preventive maintenance
- Troubleshoot AV hardware, software, signal, and connectivity issues
- Support professional audio, video, projection, displays, and control systems
- Support video conferencing and collaboration platforms
- Assist with AV installations, equipment replacements, and system upgrades
- Use AV tools and test equipment to diagnose technical issues
- Review system documentation, drawings, and schematics
- Coordinate with vendors and manufacturers when additional support is required
- Provide occasional live-event support and client training
- Document service activities and technical issues
Qualifications
- Hands-on experience in an AV service, support, installation, or operational environment
- Hands-on experience with video and projection systems.
- Knowledge of professional AV systems, components, cabling, and signal flow
- Experience with AV control technologies such as Crestron, Extron, AMX, Barco, Cisco, or similar
- Familiarity with DSP/audio technologies such as QSC, Biamp, Dante/Audinate, ClearOne, or similar
- Experience with video conferencing platforms such as Microsoft Teams, Zoom, Webex, Cisco, or Poly
- Understanding of networked AV and basic network architecture
- Strong troubleshooting and problem-solving skills
- Strong PC and/or Mac computer skills
- Excellent customer service and communication skills
- Ability to work independently in a client-facing environment
Certifications
- AVIXA Technologist or CTS certification preferred, or willingness to obtain applicable certification after hire
Education
- Technical degree or related education is a plus
You do not need experience with every technology listed. We are looking for candidates with a solid
AV foundation, strong troubleshooting skills, and the desire to continue learning and growing.
Compensation & Benefits
- Salary $30-$34 per hour, based on experience and qualifications.
- Medical, dental, and vision insurance
- 401(k)
- Life and disability benefits
- 3 weeks of paid time off
- 11 company-paid holidays
- Paid parental leave after one year of service
- Wellness programs
- Training and professional development
- Long-term career growth opportunities
- $1,000 sign-on bonus
Work Location & Schedule
- This is a full-time onsite position in Salt Lake City, Utah at a customer location.
- Occasional weekend or after-hours support and limited travel for training, site work, or team meetings may be required.
- Four 10-hour shifts per week (4x10), working alongside two other technicians. Exact days are to be determined and may vary.
- Shift Rotation: Rotating schedules are required to ensure at least one technician provides coverage seven days a week.
- Weekend Work: The schedule will almost always require working at least one weekend day per week. After-hours and on-call requirements were not specified.
- Client Environment: A highly sophisticated technical campus featuring historic and modern facilities, museum-like spaces, advanced AV presentation systems, major broadcast and performance venues, and a 21,000-seat Conference Center supporting multilingual worldwide broadcasts.
- Technician Level: Minimum Tier 1 technician with skills and experience approaching Tier 2.
If you are passionate about AV technology and want to grow your career with a global organization
delivering sophisticated, world-class AV solutions, we want to hear from you.
Apply today!