AV Event Technician

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations-we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities-treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Audio Visual Technician

Kalahari Resorts & Conventions is seeking an experienced Audio Visual Technician. In this role, you will be responsible for supporting meetings, conventions, trade shows, entertainment, and resort-wide events.

As part of our team, you'll embody our Promise to Lead with Love-guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure event spaces are perfectly arranged according to specifications, creating a welcoming and seamless environment for our guests. Your attention to detail and efficiency will directly enhance both guest satisfaction and the overall success of events.

Pay Rate: $22 - $26 per hour

Key Responsibilities

• Event Production and Technical Operations: Set up, operate, troubleshoot, and strike audio, video, lighting, and staging systems for meetings, conventions, expos, entertainment, galas, and resort programming. Operate audio consoles, wireless microphones, DSPs, playback, projection, LED displays, switchers, cameras, video distribution, and lighting controls. Support hybrid meetings, streaming, conferencing, and recording; assist with staging, truss, rigging, and overhead elements using event diagrams, schedules, equipment lists, and floorplans.
• Convention Center Operations: Execute technical requirements in Banquet Event Orders (BEOs), production orders, and exhibitor requests, including trade show floor operations, exhibitor power, and floor production. Coordinate with Convention Services, Banquets, and outside production partners.
• Troubleshooting and Maintenance: Resolve audio, video, network, lighting, and control-system issues professionally under live-event pressure. Inspect and maintain equipment; keep storage, workspaces, and inventories organized; and handle and track company assets properly.
• Guest and Client Relations: Provide technical guidance and exceptional hospitality to clients, planners, presenters, exhibitors, and guests, resolving concerns promptly, calmly, and professionally.
• Perform other duties as requested by management.

What We're Looking For

We're looking for technicians with hands-on experience across multiple disciplines including professional audio, video systems, lighting, rigging, power distribution, and live event production. Successful candidates will thrive in a fast-paced convention center and hospitality environment, providing exceptional service while delivering flawless event execution.

The ideal candidate understands both the technical and guest-service aspects of live events and can confidently support everything from small board meetings to large-scale general sessions, banquets, trade shows, concerts, and special events. Bilingual skills are preferred but not required.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love-because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.