Remote Assistance Operator
Location: Austin, TX (On-site)Pay: $24.00–$25.00 per hourJob Type: Full-TimeCall 269-408-6738 7 AM to & PM daily for quick response
Join the Future of Autonomous Vehicles!
We're hiring Remote Assistance Operators to help monitor and support autonomous (self-driving) vehicles in real time. If you have experience in dispatch, technical support, fleet operations, systems monitoring, or a fast-paced operations environment, we'd love to hear from you.
This is a great opportunity to join a rapidly growing autonomous vehicle company and work with cutting-edge technology.
What You'll Do
- Monitor autonomous vehicles using live camera feeds
- Respond to vehicle issues using remote system tools
- Document events and interventions in Google Sheets and Notion
- Review completed trips and report unusual events
- Track operational performance and metrics
- Communicate important updates during shift handoffs
- Participate in Root Cause Analysis (RCA) discussions
Qualifications
- At least 1 year of experience in dispatch, technical support, fleet operations, teleoperations, systems monitoring, or a similar role
- Experience troubleshooting technical issues
- Comfortable monitoring multiple live camera feeds
- Experience using Jira, YouTrack, or similar ticketing systems
- Basic understanding of U.S. traffic laws
- Clean driving record
- Strong communication, organization, and attention to detail
Preferred Qualifications
- Experience with autonomous vehicles, robotics, or transportation technology
- IT, automotive, EV, avionics, military UAV, or network operations background
- Experience with Root Cause Analysis (RCA)
- Previous Remote Assistance, TeleOps, or video gaming experience is a plus
Why Join Us?
- Competitive pay: $24–$25 per hour
- Full-time schedule
- Work with cutting-edge autonomous vehicle technology
- Gain valuable experience in the rapidly growing self-driving vehicle industry
- Opportunity to work with an innovative and expanding team
Apply today to be part of the future of transportation!
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