Automotive Title & Registration Specialist
A day in the life: You open your queue, scan for pending titles, and line up what needs to go to the DMV today. You verify VINs against purchase packets, track down a missing lien release from a bank, and close the loop on a duplicate title request. By mid-day, you’ve submitted a stack of clean, accurate documents and updated each record in the system. Throughout, you’re fielding quick calls with customers, dealerships, auctions, finance partners, and DMV reps—always keeping the paperwork moving and the details tight.
What you’ll do
- Process titles, registrations, transfers, and related paperwork with speed and precision
- Audit title packets for completeness and accuracy before submission
- Prepare and submit documentation to the DMV and other agencies on schedule
- Handle title applications, lien releases, duplicate titles, and ownership changes
- Validate VINs, buyer/seller details, and all required supporting documentation
- Maintain organized electronic and physical records for every vehicle
- Track outstanding titles and proactively follow up on missing/incomplete items
- Communicate professionally with customers, dealerships, lenders, auction teams, and DMV personnel
- Enter vehicle and title data accurately into internal systems
- Safeguard confidential customer and vehicle information at all times
- Support general office tasks: filing, scanning, emailing, and answering phones
What you’ll bring
- Experience in automotive title work, dealership admin, DMV/tag & title, or related automotive administration preferred
- Exceptional attention to detail and accuracy; you spot errors before they become issues
- Fast, accurate data entry and strong computer literacy
- Ability to juggle multiple documents, deadlines, and stakeholders
- Clear, professional communication and strong organizational habits
- Comfort working in a fast-paced environment with time-sensitive tasks
- High school diploma or equivalent
- Familiarity with North Carolina title and registration procedures is a plus
Ideal fit: Dependable, organized, and meticulous—someone who enjoys closing loops, getting paperwork right the first time, and delivering helpful, friendly service.