Job Summary:
The automotive title clerk is responsible for processing titles and updating titles in the database.
Pay Range: $18.00 - $22.00
Supervisory Responsibilities:
None.
Duties/Responsibilities:
Title Clerk
- Maintain a professional appearance and courteous attitude towards all customers and employees.
- Ordering titles through various states.
- Responsible for processing titles.
- Responsible for updating the database on all title issues.
- Obtain missing title information.
- Prepare and issue reports as required.
- Answer incoming call and direct to the appropriate
- Assist customers with prompt and courteous attention.
- Perform any other task assigned.
Office Administration
- Maintain the conference room, workroom, and shared office areas.
- Monitor and order office and break room supplies.
- Receive and distribute incoming mail and deliveries.
- Process outgoing mail and maintain postage levels.
- Submit work orders and coordinate office and equipment repairs.
- Schedule and oversee onsite vendors, including copier, printer, and phone service providers.
- Answer the main office phone and monitor voicemail.
- Assists with answering phone calls and customers at the counter when necessary.
- Support additional accounting and finance functions as needed.
Required Skills and Abilities:
- Excellent verbal and written communication skills.
- Prior title-processing experience
- Knowledge of Indiana BMV requirements, lien releases, title corrections, and out-of-state transactions.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
- High school diploma or equivalent.
- At least two years' related experience preferred.
Physical Requirements:
- Primarily office-based with prolonged periods of sitting and computer use.