Automotive Technician | Stevenson-Hendrick Mazda

Stevenson-Hendrick Mazda Wilmington

Location: 5911 Market Street, Wilmington, North Carolina 28405

Build your career at a dealership Wilmington has trusted since 1952 - just minutes from the beach.

Hendrick Automotive Group, the nation's largest privately owned dealer group and a back-to-back winner of Automotive News' Best Dealerships to Work For - is hiring experienced Automotive Technicians. If you're passionate about quality workmanship and ready to grow your career with a team that invests in you, this is your opportunity to join Stevenson-Hendrick Mazda Wilmington.

Work in a state-of-the-art, air-conditioned facility in one of the Southeast's most desirable locations - Wilmington, NC, just minutes from the coast.

Local roots. Hendrick values. A team culture like no other.

Up to $100,000+ per year

Flat-rate pay based on technician skill level, Mazda OEM certifications, and job performance. Top producers earn at the top of this range and above.

WHY MAZDA?

Mazda isn't a brand you maintain - it's a brand you master. Built around proprietary SKYACTIV engine technology, i-ACTIVSENSE safety systems, and an expanding hybrid and EV lineup, Mazda vehicles reward technicians who take their craft seriously. With U.S. sales at record highs and a target of 500,000 annual vehicles by 2030, the workload is growing - and so is the opportunity to build deep, in-demand expertise on a platform that's evolving fast.

BENEFITS:

• Competitive flat-rate pay - up to $100,000+ based on skill and performance
• 100% paid Mazda factory training and ASE certifications
• NO COST employee healthcare, prescription, and life insurance
• Dental, vision, and supplemental coverage (short- and long-term disability)
• Performance-based pay plans and production bonuses
• Technician onboarding program
• Relocation assistance available for qualified candidates
• Tools and tuition reimbursement program
• 401(k) with company match
• Generous paid time off, vacation, holiday, and sick pay
• Air-conditioned, state-of-the-art facility with efficient tools and equipment
• Employee Assistance Program (no cost)
• Employee discounts
• Comprehensive recognition and rewards programs
• Real career growth within one of the largest privately owned dealer groups in the country

JOB RESPONSIBILITIES:

• Diagnose and repair mechanical, electrical, and other automotive systems on Mazda vehicles.
• Perform scheduled maintenance, multi-point inspections, and safety evaluations.
• Test and repair brakes, exhaust systems, suspensions, engine components, and other automotive parts.
• Follow Mazda dealership and manufacturer service guidelines on all repairs.
• Utilize Mazda-specific diagnostic tools, technical manuals, and TSBs accurately.
• Communicate clearly with service advisors and customers on repair status and recommendations.
• Maintain accurate repair records and document all services performed.
• Maintain CSI scores at or above company standards.
• Maintain an organized, clean, and safe work area.
• Participate in required Mazda training and stay current on manufacturer updates.

JOB REQUIREMENTS:

• 2+ years of automotive technician experience - dealership experience strongly preferred.
• Mazda or similar brand experience preferred; experience across multiple makes and models considered.
• High School Diploma or equivalent; vocational/trade certificate preferred.
• Motor Vehicle Inspection License preferred; ASE certification a plus.
• Strong diagnostic and repair skills across gas and diesel vehicle systems.
• Ability to work Monday-Saturday, 5 days per week.
• Valid Driver's License required.
• Strong communication skills - able to interact professionally with customers and team members.

WORK ENVIRONMENT:

This position is based primarily in the service area and involves movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service conditions. Must be able to lift up to 50 lbs. Regular interaction with customers, service advisors, and the service manager.

OUR CORE VALUES:

Servant Leadership · Teamwork through Trust & Respect · Integrity · Commitment to Customer Enthusiasm · Passion for Winning · Accountability at All Levels · Commitment to Continuous Improvement

This job description is not exhaustive. Additional duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions of this role.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.