ASE, Automotive Repair and Maintenance, Automotive Technology, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, Electricity, High School Diploma, Identify Issues, Organizational Skills, Road Tests, Safety Process, Safety Standards, Safety/Work Safety, Testing, Time Management
Automotive Technician - Group 1 Ford of Rockwall
Job ID 2026-36424 Job Location US-TX-Rockwall
Category Service Technicians Type Regular Full-Time
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More Information About This Job
Overview
Ford of Rockwall is seeking experienced and skilled Main Line Automotive Technicians to join our growing, high-performing service team. This role is ideal for technicians who are confident in diagnosing, repairing, and maintaining a wide range of Ford vehicles while delivering high-quality workmanship and efficiency.
As a main line technician, you will play a critical role in ensuring customer satisfaction by accurately diagnosing issues, performing advanced repairs, and maintaining Ford's high standards of safety and performance.
Responsibilities
- Perform high-quality repairs efficiently and accurately, following dealership and factory standards
- Conduct comprehensive diagnostics, troubleshooting, and testing on automotive systems
- Maintain a clean, organized, and safe work area
- Road-test vehicles to verify successful repairs
- Adhere to all company safety policies and procedures
- Provide timely updates to service advisors on repair status and estimated completion times for customer communication.
- Participate in ongoing training to stay current with evolving automotive technology
- Uphold company values in all interactions with customers, coworkers, and vendors
Qualifications
- Previous experience as an automotive technician/mechanic
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
- National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as brakes, electrical/electronic systems or engine performance preferred
- Excellent customer service skills
- Professional appearance and work ethic
- Must pass background check, MVR, and drug screening
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.