Automotive Services Advisor

Passport Automotive Group is seeking a skilled and motivated Automotive Service Advisor to join the team at the brand-new, luxury GENESIS dealership location in Marlow Heights, MD. In this role, you will manage customer service interactions, guide clients through repair processes, and deliver top-tier support for high-performance luxury vehicles. Top requirements include previous customer service experience, strong communication skills, and a dedication to high-quality workmanship in a retail automotive environment.

Pay & Benefits

• High earning potential with compensation ranging from $85,000 to $120,000 annually
• Flexible 5-day work schedule with no Sunday shifts 
• Health, dental, and vision insurance coverage options for individual, single plus one, and family plans 
• Paid Time Off (PTO), paid holidays, and a 401(k) retirement savings plan 
• Disability insurance coverage and clear opportunities for internal career advancement 

Key Job Duties

• Act as the primary point of contact for service customers, assisting with vehicle maintenance needs, repair consultations, and service updates.
• Coordinate directly with service technicians to ensure timely, high-quality maintenance and repair work. 
• Provide exceptional client care aligned with luxury automotive standards while maintaining detailed service records.