Automotive Service Technician
Job Summary: The Service Technician is responsible for performing vehicle repair and maintenance as assigned in accordance with dealer and factory standards.
Job Responsibilities: - Diagnose cause of any malfunction and perform repair, if authorized by customer
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
- Communicate with parts department to obtain needed parts, inform team leader if vehicle is awaiting parts and pursue special order of parts if necessary
- Save and tag parts if the job is under warranty or if requested by customer
- Examine the vehicle to determine if additional safety or service work is required
- Notify service consultants immediately if additional work is needed, if work outlined is not needed, or if repairs can not be completed within the time promised
- Road-test vehicles to check work performed
- Document work performed on each vehicle on the repair order using the concern, cause and correction format
- Ensure that customer vehicles are returned to them as clean as they were prior to being serviced
- Keep abreast of factory technical bulletins
- Attend factory sponsored training classes
- Keep shop area neat clean and be able to account for all dealership owned tools at all times
- Understand and follow federal, state and locate regulations, such as those governing the disposal of hazardous waste
- Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customers, co-workers and suppliers
- Adheres to all company policies, procedures and safety standards
- Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
Qualifications: - Must meet company's requirements for employment
- Ability to read and comprehend written instructions and information
- General mechanical skills
- Must have a valid drivers license
- Ability to drive manual transmission vehicles
- Professional appearance
- Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely
- Three years of work experience as a service technician (preferred)
- Demonstrated customer service skills
- ASE certification (preferred)
Physical Requirements & Working Conditions: - Exposure to inclement weather
- Ability to operate an automobile
- Prolonged periods of standing, stooping and bending
- Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater then 10 pounds of force constantly to move objects
- Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and /or pulling of materials
Required Education: - High school diploma or equivalent
- Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test
- Technical or trade school degree preferred
Compensation: - Competitive Salary
- Paid time off
- Longevity bonuses
- 401(k) program
- Medical & Dental Plan
- Employee vehicle purchase program
- Fantastic advancement opportunities.
Lakeland Automall and our brands, Ford, Hyundai, and Genesis, have been part of the Lakeland Community for 70 years and through the years a commitment to the growth of our community has been at the forefront of our business. Lakeland Ford is the proud recipient of the Ford Motor Company President’s Award for excellence in sales and service for the past five consecutive years.
We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
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