Automotive Service Supervisor
Byrider – 2301 W. College Avenue, Appleton, WI 54914
New Ownership! Paid Training & Career Growth!
Do you have automotive experience and enjoy working with people? We're looking for an organized, customer-focused Automotive Service Supervisor to help oversee daily service department operations and ensure customers have a great experience.
This role is a great opportunity for someone with automotive service experience who enjoys communicating with customers, coordinating with technicians, and keeping things running smoothly.
What We Offer:
- $17.00–$20.00/hour + monthly bonus potential up to $500!
- Monday–Friday, 8 AM–5 PM
- No nights or weekends!
- Extensive training
- Full benefits: Health, Dental, Vision, PTO, and 401(k)
- Opportunities for career growth
- Industry-best customer program
What You'll Do Day to Day:
- Answer incoming calls and assist customers with service questions and appointment scheduling.
- Keep customers happy by providing friendly, professional communication and timely updates.
- Work alongside automotive technicians to understand vehicle concerns, diagnose repair needs, and communicate recommended services to customers.
- Keep customers informed about repair progress, timelines, and completed work.
- Schedule service appointments and coordinate daily service department workflow.
- Complete repair orders and maintain accurate customer and service records.
- Coordinate parts ordering and help ensure technicians have what they need.
- Assist the Service Manager with daily operations.
- Address customer concerns and work toward positive resolutions.
What We're Looking For:
- Previous automotive industry or automotive service experience required.
- Understanding of vehicle maintenance and common automotive repairs.
- Strong customer service and communication skills.
- Comfortable answering phones and interacting with customers.
- Ability to multitask and stay organized in a fast-paced environment.
- Good computer skills and attention to detail.
- Ability to work effectively with customers and technicians.
- Valid driver's license.
- Ability to pass a background check.
Work Schedule:
- Monday–Friday, 8 AM–5 PM
- No nights or weekends!
Ready for your next opportunity? Bring your automotive knowledge and customer service skills to a growing team where you can build a rewarding career!