Highlights
The Shop Point S Tire and Auto Service is a premier provider of automotive maintenance and repair services, dedicated to delivering top-quality customer service and expert vehicle care. We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction.
Numbers & Facts
| Location | Puyallup, Washington |
| Industry | Retail |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1966 |
| Website | http://www.kirklands.com/home.jsp |
Description
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Wellness resources
About Us:
The Shop Point S Tire and Auto Service is a premier provider of automotive maintenance and repair services, dedicated to delivering top-quality customer service and expert vehicle care. We are excited to expand into Kirkland. We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction.
The Shop Point S Tire and Auto Service is a premier provider of automotive maintenance and repair services, dedicated to delivering top-quality customer service and expert vehicle care. We are excited to expand into Kirkland. We are seeking a dynamic and experienced Automotive Center Service Manager to lead our service department, enhance operational performance, and ensure customer satisfaction.
Job Responsibilities:
· Oversee all service center operations, ensuring efficiency, quality, and profitability
· Lead and motivate a team of service advisors, technicians, and support staff
· Ensure outstanding customer service by addressing inquiries, concerns, and feedback
· Monitor and analyze key performance metrics to drive business growth
· Manage service schedules, workflow, and quality control to optimize operations
· Maintain compliance with safety standards and company policies
· Develop and implement strategies to improve customer retention and revenue
· Oversee inventory management and vendor relationships for parts and supplies
Qualifications:
· Proven experience as an Automotive Service Manager or in a similar leadership role.
· Strong knowledge of automotive maintenance, repair processes, and industry standards
· Excellent leadership, problem-solving, and organizational skills
· Ability to manage multiple tasks and work in a fast-paced environment
· Strong customer service and communication abilities
· Proficiency in service management software and business operations
Benefits:
· Competitive salary with performance-based incentives
· Health, dental, and vision insurance
· Paid time off and holiday benefits
· Employee discounts on services and products
· Career development and advancement opportunities
How to Apply:
If you are a motivated leader with a passion for automotive service excellence, we want to hear from you! Apply today by submitting your resume and cover letter.
If you are a motivated leader with a passion for automotive service excellence, we want to hear from you! Apply today by submitting your resume and cover letter.
Compensation: $84,000.00 - $125,000.00 per year
Careers
At Point S Tire, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
About Company
Kirkland's is more than a leading retailer of home decor and gifts. At Kirkland's, our unique products create the backdrop for memorable life events, like a family dinner, a child's first birthday, a 20th wedding anniversary, or just a cozy evening indoors.
WE'RE DIFFERENT THAN YOUR AVERAGE HOME DECOR RETAILER. Walk through a Kirkland's store and you'll see; our products aren't displayed on row after row of cold, metal shelves. Together with our store associates, we create inspirational environments that delight the senses, spark memories, and inspire creativity.
WE BELIEVE THAT GREAT STYLE CAN COME AT A GREAT PRICE. In 1966, Kirkland's was co-founded by Carl Kirkland in Jackson, TN, with a single belief in mind: great style can come at a great price always.
WE'RE IMMERSED IN THE COMMUNITIES WHERE WE LIVE AND WORK. We believe in providing customers with everything they need to create inspirational living spaces, but we also believe in living inspirational lives. We honor this commitment through long-standing partnerships with local and national community-oriented organizations. We're strongly rooted in Tennessee and Jackson is still home to a Sales Support and Distribution Center. Our headquarters is located in Brentwood, TN within the Maryland Farms business community. At all levels of the organization, team members use their talents to help create engaging backdrops for customers' everyday lives, whether it's through merchandising, marketing, planning, accounting, and much more. Everyone plays an important role even our interns! Explore career opportunities at Kirkland's to start the next chapter of your career.