Automotive Service Professionals - Technicians, ASM, Managers

Southern Auto Group

  • Newport News, VA
  • 16 days ago

    Highlights

    Our Service Department is growing, and we're looking for motivated people to join a team that takes pride in quality work and great customer care. Service Manager: We need a proven leader to run day-to-day service operations and grow the department.

    Numbers & Facts

    LocationNewport News, VA

    Description

    Now Hiring: Join Our Service Team

    Are you a skilled automotive professional who wants to work somewhere your work is valued? Our Service Department is growing, and we're looking for motivated people to join a team that takes pride in quality work and great customer care.

    Open positions

    • Service Manager
    • Automotive Technicians (Entry-Level, Lube/Express, and Master/Certified)
    • Service Advisors
    • Shop Foreman / Team Lead

    What we're looking for

    • A positive attitude, a strong work ethic, and a commitment to doing the job right
    • Good communication and teamwork skills
    • Valid driver's license and an acceptable driving record
    • Ability to pass a background check and drug screen

    Service Manager: We need a proven leader to run day-to-day service operations and grow the department. You'll be responsible for:

    • Managing and developing advisors, technicians, and support staff
    • Driving gross profit, labor sales, and customer satisfaction (CSI) results
    • Overseeing workflow, scheduling, warranty administration, and shop efficiency
    • Building customer retention and handling escalated customer concerns

    Applicants should have 3+ years of service management or assistant manager experience, preferably at a dealership. You should be comfortable reading financial statements and DMS reports ([CDK / Reynolds / Dealertrack / other]). Manufacturer training or certification is a plus.

    Technicians: Diagnostic and repair experience preferred. ASE and/or manufacturer certifications are a plus. You'll need your own basic tools.

    Service Advisors: Customer service or automotive sales experience preferred. You should be organized, comfortable with computers, and able to explain repairs clearly to customers.

    Porters: Reliable, punctual, and comfortable driving all types of vehicles.

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