Automotive Service Manager

AAMCO Transmissions and Total Car Care

  • Pennsauken, NJ
  • 30+ days ago

    Highlights

    As a Customer Service/Sales Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service. Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.

    Numbers & Facts

    LocationPennsauken, NJ

    Description

    As a Customer Service/Sales Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service. 

    Position Responsibilities:

    • Manage inbound leads as well as customer satisfaction ratings
    • Generate cold leads and close sales
    • Meet, greet and recommend services to customers
    • Manage technician workflow and the status of customer vehicles’ repairs
    • Order parts and inventory
    • Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product

    What We Offer:

    • Competitive compensation packages and incentive programs
    • Ongoing training and field support
    • Daytime work hours
    • Growth opportunity

    Job Requirements:

    • Minimum of 2-3 years of sales experience with a track record of success
    • This is not a retail sales role! Complex sales experience is required
    • Excellent one time closing skills
    • Strong commitment to customer service and relationship building
    • Ability to communicate and use interpersonal skills at a sustained high level
    • Capable of multi-tasking and executing in a fast paced environment
    • Honest, goal-oriented and energetic team player
    • Must have valid driver's license

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